Margaret Cruz Ortiz

Experienced professional with extensive training and knowledge in customer care and management skills. Successfully worked in various lines of business, consistently providing exceptional customer support. Fluent in both English and Spanish, bringing valuable bilingual skillset to any organization. Also possess experience in data analysis, computer systems, and inbound communication systems, enhancing ability to contribute effectively to a team.

Margaret Cruz Ortiz

(954) 498-1804

margieortiz970@gmail.com

Dear Hiring Manager,

I am excited to submit my application for a position with your organization. With extensive experience as a customer service representative, quality assurance specialist, help desk representative, and front desk manager, I bring a diverse skill set and a commitment to excellence that aligns with your company’s needs.

My enclosed resume details my professional achievements and capabilities, including my ability to handle high-volume customer interactions through various communication channels. As a bilingual professional fluent in both English and Spanish, I am well-equipped to connect with diverse clientele effectively. I pride myself on being well-organized, detail-oriented, and proactive, qualities that I am confident would make me a valuable asset to your team.

Throughout my career, I have demonstrated exceptional problem-solving abilities, adaptability, and a strong work ethic. Whether working independently or collaboratively in fast-paced environments, I thrive under pressure while maintaining a positive attitude. My ability to quickly learn and implement new processes has consistently contributed to operational success.

I would welcome the opportunity to discuss how my skills and experience can contribute to your organization’s success. I am confident that my expertise and dedication would make a meaningful impact. Thank you for considering my application. I look forward to the possibility of contributing to your team.

Sincerely,

Margaret Cruz Ortiz