Chitra Thaboun
Lauderdale,FL
Summary
Reliable representative familiar with generally accepted accounting procedures, project management and financial statement review. Full understanding of legal requirements. Well-developed communication, relationship building and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Accounting Manager
Sheraton Suites Cypress Creek Marriott
08.2019 - 10.2023
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Developed and implemented various procedures to improve accounting process.
- Generated monthly and quarterly financial statements for executive review.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
Guest Service Representative
Hilton Garden Inn Hotel
06.2012 - 08.2019
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Maintained neat and orderly front desk and lobby area to uphold hotel standards.
- Maintained high level knowledge of all hotel services offered to answer guest questions.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
Night Auditor
Renaissance Hotel By Marriott
03.2005 - 06.2012
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Education
Bachelor of Arts - Business Management
Ohio State University
Columbus, OH11.2011
Skills
- Financial Management
- Payment Collection
- Capital Analysis
- Quarterly Reviews
- Budget Projections
- Account Reconciliation
- Financial Reporting
- General Ledger Accounting
- Inventory Auditing
- Year-End Closings
- AP and AR Management
- Financial Management
Certification
- CPA - Certified Public Accountant
Timeline
Accounting Manager
Sheraton Suites Cypress Creek Marriott
08.2019 - 10.2023
Guest Service Representative
Hilton Garden Inn Hotel
06.2012 - 08.2019
Night Auditor
Renaissance Hotel By Marriott
03.2005 - 06.2012
Bachelor of Arts - Business Management
Ohio State University
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