Chitrice Linzy
Houston,Texas
Summary
Skilled in supervising front end operations, including cashier management and membership desk functions. Trained staff on POS procedures and customer service standards while ensuring compliance in checkout lanes. Coordinated schedules and communicated operational needs to management, enhancing front end coverage and safety adherence. Excelled in cash handling accuracy and register closeout processes, driving efficient store operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Front End Supervisor
Restaurant Depot
Houston, Texas
11.2023 - Current
- Supervised front end cashiers and membership desk at Restaurant Depot.
- Trained cashiers on POS procedures and customer service standards.
- Monitored checkout lanes for accuracy, speed, and policy compliance.
- Resolved customer issues at register and service counter.
- Reviewed cash drawers, receipts, and register closeout paperwork.
- Enforced store safety, loss prevention, and front end procedures.
- Coordinated cashier schedules, breaks, and daily front end coverage.
- Communicated with store management on staffing and front end needs.
- Trained new employees in customer service techniques and store policies.
Cashier
Walmart
Sugar Land, Texas
05.2021 - 09.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer purchases using Walmart register and point-of-sale systems.
- Handled cash, card, and electronic payments following Walmart checkout procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Balanced cash drawer and prepared register closeout paperwork.
- Operated self-checkout lanes and supported customers with transaction issues.
- Verified coupons, returns, and refunds according to Walmart guidelines.
- Helped shoppers locate items with price checks, item locations, and store policies.
- Greeted customers and resolved checkout concerns with professional service.
- Maintained clean checkout areas and stocked nearby impulse merchandise.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
Popeyes
Sugar Land, Texas
05.2020 - 08.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed sales transactions to prevent long customer wait times.
- Greeted customers and resolved checkout concerns with professional service.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean checkout areas and stocked nearby impulse merchandise.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Balanced cash drawer and prepared register closeout paperwork.
- Stocked shelves with merchandise to ensure product availability. with merchandise when needed.
Education
Alief Elsik High School
Houston, TxSkills
- POS systems
- Checkout operations
- Cash handling
- Cash drawer reconciliation
- Cash counting
- Refunds processing
- Customer service
- Employee training
- Team supervision
- Team building
- Clear communication
- Listening skills
- Cash counting
- Employee motivation
- Refunds processing
Certification
- Twic Card
Timeline
Front End Supervisor
Restaurant Depot
11.2023 - Current
Cashier
Walmart
05.2021 - 09.2023
Cashier
Popeyes
05.2020 - 08.2021
Alief Elsik High School