Cynthia Woodson
El Paso,TX
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring 1 years of experience to dynamic new position.
Overview
15
15
years of professional experience
Work History
Front End Supervisor
Ross
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. also worked cash office.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Worked with floor team and managers to meet wide range of customer needs.
Assistant Director
Cradles & Crayons Daycare
02.2009 - 06.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Led team of 9 caregivers professionals in special projects and daily operations.
Education
High School Diploma -
Address High School
El Paso, TX05.2000
Skills
- Customer Service
- Payment Collection
- Drawer Balancing
- Customer Assistance
- POS Systems
- Loss Prevention
Timeline
Front End Supervisor
Ross
04.2022 - Current
Assistant Director
Cradles & Crayons Daycare
02.2009 - 06.2023
High School Diploma -
Address High School
Similar Profiles
Maliyah BrownMaliyah Brown
Area Supervisor at RossArea Supervisor at Ross
Ciera SmithCiera Smith
Store Protection Specialist at RossStore Protection Specialist at Ross
ANDREW ROBINSONANDREW ROBINSON
Store Manager at RossStore Manager at Ross
Tiffany JacobsTiffany Jacobs
Teachers Aide at ROSSTeachers Aide at ROSS
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members