CHIZUBE JIWUAKU, DPT
Houston,TX
Summary
Healthcare project leader with 4+ years of experience leading clinical initiatives, workflow optimization, and cross-functional healthcare programs across multidisciplinary care environments. Proven ability to build strong stakeholder partnerships and serve as a strategic liaison between clinical, operational, and technical teams to drive program success and measurable performance outcomes. Experienced in managing healthcare programs, analyzing performance metrics, and supporting the adoption of new care delivery tools that expand access to high-quality MSK care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
Jiwealth Health Services
06.2022 - Current
- Serve as a central liaison between leadership, 30-40 clinicians, and technical teams to ensure alignment with organizational goals.
- Leading end-to-end implementation of up to 3 healthcare initiatives at a time by coordinating project planning, stakeholder alignment, and operational execution across all clinical teams.
- Managing contracted partnership with Veterans Affairs Medical Center, enuring the services of referred patients
- Facilitate cross-functional meetings to track milestones, address operational barriers, and ensure timely delivery of new healthcare programs and services.
- Analyze operational and clinical performance metrics of mid-sized agency with the use of Asana, Jira and Excel to evaluate program outcomes and identify opportunities for improved service delivery.
Clinical Operations Manager
Varsity Sports Rehab
09.2021 - 05.2022
- Translated clinician insights and patient outcome data into operational improvements that enhanced treatment delivery, patient access, and care coordination.
- Coordinated scheduling systems, patient flow processes, and clinician resource allocation to improve operational efficiency and service capacity.
- Collaborated with a team of 6 multidisciplinary stakeholders to align operational processes with clinical goals and patient experience objectives.
- Streamlined operational workflows using Asana and Power BI, reducing patient intake time and increasing staff efficiency.
Physical Therapist
MedStar NRH Rehabilitation
01.2021 - 08.2021
- Delivered evidence-based orthopedic rehabilitation care within a multidisciplinary healthcare environment.
- Developed over 50 individualized treatment plans based on thorough assessments of patient needs and goals.
- Monitored patient progress through measurable clinical indicators and adapted treatment strategies to improve functional outcomes.
- Maintained detailed electronic health record (EHR) documentation using WebPT, EPIC and Empower EMR to ensure regulatory compliance and accurate clinical reporting.
- Collaborated closely with a team of 8 physicians, nurses, and allied health professionals to coordinate patient-centered care plans.
Education
Master of Science - Kinesiology
The University of Texas San Antonio
12-2018
B.S. - Kinesiology
The University of Texas San Antonio
12-2018
Skills
- Healthcare Program Development
- Health Data & KPI Analysis
- Project Planning and Development
- Orthopedic Rehabilitative Expertise
- EMR/Software Proficiency
- Agile/Scrum Project Delivery
- Change Management
- Healthcare Compliance
- Stakeholder Engagement
- Cross-Functional Collaboration
- Risk Management
Accomplishments
- Presented with the Outstanding Employee Award for spurring more than 10% growth for 8 consecutive months.
- Consistently recognized by peers for outstanding achievement in working with women with chronic low back pain.
Certification
CAPM | Certified Scrum Master | Certified Healthcare Project Manager | Corrective Exercise Specialist
Timeline
Project Manager
Jiwealth Health Services
06.2022 - Current
Clinical Operations Manager
Varsity Sports Rehab
09.2021 - 05.2022
Physical Therapist
MedStar NRH Rehabilitation
01.2021 - 08.2021
Master of Science - Kinesiology
The University of Texas San Antonio
B.S. - Kinesiology
The University of Texas San Antonio