Chloé Hession
Bryan,Texas
Summary
Attentive French waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Also speaks fluent French, has three nationalities (Irish, French, American) and has traveled to Spain, France, Italy and Ireland.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Server
Casa Mangiare
College Station , TX
02.2024 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Private Nanny
Bloom Into English
Paris, France
09.2023 - 01.2024
- Assisted with homework and school projects, fostering a love for learning in the children.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Facilitated relationships with children and parents by developing caring and structured home environments.
Server
Le Petit Cochon
College Station , TX
12.2022 - 05.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Helped business by providing authentic French service
- Spoke French to clients
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Teaching Assistant
Texas A&M University
08.2021 - 05.2022
- Improved overall class participation by implementing group activities and project-based learning.
- Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Contributed to the development of new curriculum materials, enhancing the quality of instruction within the department.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Server
Tropicana
07.2020 - 08.2020
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Education
Bachelor of Arts - International Affairs
Texas A&M University
College Station, TX12.2024
High School Diploma -
Lycée Du Golfe De Saint-Tropez
Gassin, France 2018.09 - 2020.07
Skills
- Dining Area Maintenance
- Safe Food Handling
- Menu Recommendations
- Order Accuracy
- Wine Pairing
- Food and Beverage Pairings
- Interpersonal skills
- Memory retention
- Excellent communication
- Adaptable and Flexible
Affiliations
- Singer-songwriter
- Lead singer of a Houston based band
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server
Casa Mangiare
02.2024 - Current
Private Nanny
Bloom Into English
09.2023 - 01.2024
Server
Le Petit Cochon
12.2022 - 05.2023
Teaching Assistant
Texas A&M University
08.2021 - 05.2022
Server
Tropicana
07.2020 - 08.2020
High School Diploma -
Lycée Du Golfe De Saint-Tropez
2018.09 - 2020.07
Bachelor of Arts - International Affairs
Texas A&M University
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