Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chloë Newman

Chloë Newman

Temple,GA

Summary

Proven to excel in fast-paced environments, I leveraged strong communication and customer service skills at Jefferson’s Restaurant to enhance dining experiences, leading to a significant increase in repeat business. Expert in maintaining cleanliness and upholding hygiene standards, my proactive approach and understanding nature have consistently improved customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Server

Jefferson’s Restaurant
12.2024 - 02.2025
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Expo Runner

Jefferson’s Restaurant
11.2023 - 12.2023
  • Delivered food orders from kitchen to customers' tables.
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Served food at proper temperature to meet safety standards.
  • Communicated food orders to chefs to execute priorities and special requests.

Restaurant Hostess

Jefferson’s Restaurant
12.2022 - 11.2023
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Answered customer questions about hours, seating, and menu information

Restaurant Hostess

Longhorn Steakhouse
12.2021 - 05.2022
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Answered customer questions about hours, seating, and menu information.

Education

Master Of Psychology - Psychology

University of West Georgia
Carrollton, GA

High School Diploma -

Temple High School
Temple, GA
05.2024

Skills

Maintain cleanliness

Customer service

Able to communicate

Great personality and understanding

Timeline

Server

Jefferson’s Restaurant
12.2024 - 02.2025

Expo Runner

Jefferson’s Restaurant
11.2023 - 12.2023

Restaurant Hostess

Jefferson’s Restaurant
12.2022 - 11.2023

Restaurant Hostess

Longhorn Steakhouse
12.2021 - 05.2022

Master Of Psychology - Psychology

University of West Georgia

High School Diploma -

Temple High School

Similar Profiles

CREATE PROFILE
Chloë Newman