Chloe Alley
Orono,ME
Summary
Proactive worker with diverse experience in hospitality, waitressing, and farm or animal care. Demonstrated success in improving appointment scheduling, document management, and customer satisfaction through effective communication and organizational skills. Strong background in POS systems, marketing, and team collaboration, eager to advance career opportunities. Accustomed to working in various conditions and schedules.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Office Assistant
Bangor Holden KOA
04.2023 - 10.2024
- Assisted in the implementation of new filing systems which increased document retrieval efficiency significantly.
- Streamlined office communication by accurately directing phone calls, emails, and mail to appropriate staff members.
- Assisted marketing department with event planning logistics, resulting in successful launches and promotions.
- Facilitated seamless check-in/check-out processes for guests, ensuring a positive experience from start to finish.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk and store area to uphold polished company image.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed engaging flyers and activity schedules to maximize marketing impact.
Server/Restaurant Hostess
Dennys Diner
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately.
Dairy Farm Hand
Witter Farm at The University of Maine
05.2023 - 08.2023
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Improved overall dairy farm efficiency by completing daily tasks and maintaining cleanliness throughout the facility.
- Actively participated in animal care routines, including feeding, cleaning, and monitoring the herd.
- Enhanced milk production quality by strictly adhering to hygiene standards and performing regular maintenance.
- Observed animals and notified supervisor of signs of illness or of heat cycles.
Front Desk Receptionist
Hammond Lumber Company
07.2020 - 01.2023
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing the check-out process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Managed inventory and maintained shelf organization.
- Proficiently performed paint mixing tasks.
Education
Bachelor of Science - Animal Sciences And Pre-Vet Studies
University of Maine
Orono, ME05.2025
High School Diploma -
Washington Academy High School
East Machias, ME06.2021
Skills
- File Organization
- Scheduling appointments
- Document Management
- Customer Service
- Problem-solving skills
- Credit and cash payments
- Training and mentoring
- Professionalism
- POS Systems
- Reservations
- Marketing
- Teamwork and Collaboration
Certification
- Artificial Insemination Certification, Genex - Spring 2023
- Cow-Calf Certification, BQA - Fall 2021
Horseback Riding
I rode and was apart of the Appaloosa World Youth Association. I traveled across the U.S. showing in various disciplines such as western and english. I received my Youth Superior Award for accumulating enough points in several different divisions and classes.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server/Restaurant Hostess
Dennys Diner
10.2023 - 04.2024
Dairy Farm Hand
Witter Farm at The University of Maine
05.2023 - 08.2023
Front Desk Office Assistant
Bangor Holden KOA
04.2023 - 10.2024
Front Desk Receptionist
Hammond Lumber Company
07.2020 - 01.2023
Bachelor of Science - Animal Sciences And Pre-Vet Studies
University of Maine
High School Diploma -
Washington Academy High School
- Artificial Insemination Certification, Genex - Spring 2023
- Cow-Calf Certification, BQA - Fall 2021
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