Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Ayala

Eugene

Summary

Professional in customer support with strong communication and problem-solving skills. Adept at managing inquiries, resolving issues, and ensuring customer satisfaction. Known for teamwork, adaptability, and achieving results under changing conditions. Skilled in conflict resolution, empathy, and time management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food Service Worker

Bill Millers Bar-B-Q
01.2019 - 06.2019
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

Waitress Supervisor

Hom Pom Cafe
06.2019 - 12.2022
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.

Produce Associate

Sam's Club, Walmart
12.2022 - 11.2023
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Assisted with weekly inventory counts.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Boosted sales by creating attractive fruit and vegetable displays to entice customers.
  • Assisted in the training of new produce associates, sharing knowledge and best practices for job success.

Delivery Driver

Jasons Deli
12.2023 - 02.2025
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.

Education

High School Diploma -

Mary Carroll High School
5301 Weber Rd, Corpus Christi, Tx
06-2022

Graduate Certificate - Emergency Medicine

Texas EMS Academy
1111 Saratoga Blvd, Corpus Christi, Tx
11-2023

Skills

  • Complaint handling
  • Problem resolution
  • Customer relationship management
  • Appointment scheduling
  • Documentation and reporting
  • Adaptability and flexibility

Certification

DriveSafe- Defensive Driving Course

License/ID#: 45825282

Transaction code: AAE935CC

Completion Date: 4/20/24


Timeline

Delivery Driver

Jasons Deli
12.2023 - 02.2025

Produce Associate

Sam's Club, Walmart
12.2022 - 11.2023

Waitress Supervisor

Hom Pom Cafe
06.2019 - 12.2022

Food Service Worker

Bill Millers Bar-B-Q
01.2019 - 06.2019

High School Diploma -

Mary Carroll High School

Graduate Certificate - Emergency Medicine

Texas EMS Academy
Chloe Ayala