Chloe Bartlett
Rocky Mount,North Carolina
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Sales Representative
Trackside Restaurant Equipment
01.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Barista
Books And Beans
10.2022 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Associate of Arts -
Nash Community College
Rocky Mount, NC12.2024
Skills
- Customer Service
- Customer Relationship Building
- Product and service knowledge
- Opening and closing duties
- Cleanliness
- Order Taking
- Espresso machine operation
Timeline
Sales Representative
Trackside Restaurant Equipment
01.2024 - Current
Barista
Books And Beans
10.2022 - 10.2023
Associate of Arts -
Nash Community College
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