Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Chloe Bell

Davenport,IA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Speedco Truck Lube and Tires. Proven ability in cash handling and conflict resolution, makes strong customer relationships that drive repeat business. Recognized for exceptional work ethic and reliability, consistently maintaining high standards of cleanliness and organization. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience

Work History

Cashier/Sales Associate

Speedco Truck Lube and Tires
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Helping at a minimum of 75 phone calls a day
  • Cold calls to companies

Lead Cashier

Pilot Flying J Travel Center
02.2023 - 01.2025
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Maintained stock to meet expected customer demand.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.

Janitor

Durant High School
07.2022 - 02.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
  • Reported damages and hazardous conditions to management for further action.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

Cashier

Casey's
09.2021 - 09.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Sandwich Artist

SUBWAY®Restaurants
08.2020 - 09.2021
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded dishwasher thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Education

High School Diploma -

Durant High School
Durant, IA
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Problem-solving

Languages

English
Full Professional

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Strategy Games
  • Reading
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Gardening
  • Music
  • Outdoor Recreation
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Artificial Intelligence (AI) and Machine Learning
  • Creative Writing

Timeline

Cashier/Sales Associate

Speedco Truck Lube and Tires
01.2025 - Current

Lead Cashier

Pilot Flying J Travel Center
02.2023 - 01.2025

Janitor

Durant High School
07.2022 - 02.2023

Cashier

Casey's
09.2021 - 09.2022

Sandwich Artist

SUBWAY®Restaurants
08.2020 - 09.2021

High School Diploma -

Durant High School

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