Chloe Bir
Norwalk,IA
Summary
Energetic and personable candidate ready to bring exceptional interpersonal skills and collaborative attitude to sales team. Knowledge of effective sales techniques and customer service, coupled with strong communication and problem-solving abilities. Committed to driving customer satisfaction and contributing to team success.
Overview
1
1
year of professional experience
Work History
Sales Team Member
Cappel's Ace Hardware
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
Sandwich Artist
SUBWAY®Restaurants
06.2023 - 05.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma -
Norwalk High School
Norwalk, IA05.2027
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Patience and composure
- Cash Handling
- POS System Operation
Timeline
Sales Team Member
Cappel's Ace Hardware
05.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2023 - 05.2024
High School Diploma -
Norwalk High School
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