Chloe Bulman
Longwood,Florida
Summary
Customer-savvy bartender/server/agent accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge. Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in many different types of establishments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Server/Bartender
Chuys
Winter Park, FL
09.2015 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Kept track of event finances, initial deposits, due payments and final balances.
Concessions Bartender
Levy
Orlando, FL
03.2016 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Eyelash Extension Technician
Lash Me Lounge
Sanford, FL
07.2020 - 12.2020
- Educated clients on appropriate care of new eyelashes.
- Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Applied permanent lashes individually to each natural lash with adhesive to create illusion of long, full lashes.
- Sought professional training and applied newest methods of eyelash extension application.
Lead Server Trainer
Houlihans Bar And Grill
Orlando, FL
01.2007 - 08.2015
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Observed participants and provided corrective measures for skill improvement.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Initiated guidelines for standard operation of serving.
- Wrote training manuals for employees and positions according to strict company guidelines and protocols.
- Trained and mentored new personnel hired to fulfill various roles.
Billing and Filing
G/I Doctors Office
Orlando, FL
03.2012 - 02.2013
- Identified and classified documents or other electronic content according to characteristics such as security level and function.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Implemented improvements to file systems and procedures.
- Examined, categorized and sorted incoming documents.
Education
215 Life Insurance License - Health, Life And Annuities Insurance License
Xcel Solutions
Online03.2022
Licensing - Eyelash Extension Licencing
Lash Me Lounge
Sanford, FL07.2020
Licensing - Aesthetician
Florida College of Natural Health
Maitland, FL01.2008
High School Diploma -
West Orange High School
Winter Garden, FLSkills
- Bar Operations and Logistics
- Cocktail Service
- Cash Handling and Management
- Professional Service Standards
- Multitasking and Prioritization
- Supply and Inventory Maintenance
- TIPS Certified
- Teamwork and Professionalism
- Handling Difficult Customers
- Hospitality and Guest Service
- Friendly and Outgoing
- Team Management
Certification
- Licensed esthetician and eyelash extensions.
- Certified in SafeServ and Alcohol training, along with HIV certificate.
- Licensed Health, Life and annuities Agent - current.
Timeline
Eyelash Extension Technician
Lash Me Lounge
07.2020 - 12.2020
Concessions Bartender
Levy
03.2016 - Current
Server/Bartender
Chuys
09.2015 - Current
Billing and Filing
G/I Doctors Office
03.2012 - 02.2013
Lead Server Trainer
Houlihans Bar And Grill
01.2007 - 08.2015
215 Life Insurance License - Health, Life And Annuities Insurance License
Xcel Solutions
Licensing - Eyelash Extension Licencing
Lash Me Lounge
Licensing - Aesthetician
Florida College of Natural Health
High School Diploma -
West Orange High School
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