Chloe Butts
Wilson,NC
Summary
Dynamic and highly reliable bartender with a proven track record at The Cardinal Bar, excelling in high-volume environments. Known for strong multitasking abilities and exceptional customer service, I fostered repeat business through genuine hospitality. A collaborative team player, I effectively managed cash handling and ensured seamless service transitions during peak hours. Helped start up of a new location in Wilson and created a fun and friendly environment. I thrive in high volume environments as well as engaging in personal and friendly conversations with customers.
Overview
3
3
years of professional experience
Work History
Bartender
The Cardinal Bar
Wilson, NC
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server/Bartender
The Hub
Wilson, NC
06.2022 - 02.2023
- Balanced numerous table needs simultaneously ensuring top-quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
BS Exercise Science And MS Kinesiology - Exercise Science
Barton College
Wilson, NC05.2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Engaging personality
- Patience and tolerance
Timeline
Bartender
The Cardinal Bar
02.2023 - Current
Server/Bartender
The Hub
06.2022 - 02.2023
BS Exercise Science And MS Kinesiology - Exercise Science
Barton College