CHLOE CARAFFA

• Provided elevated customer service in a fast-paced retail environment by assisting clients with styling, product selection, and purchases to maximize customer satisfaction and sales.
• Applied strong awareness of the store’s advertising and marketing strategies, including promotions, branding, and visual merchandising, to effectively communicate product value and support sales performance.
• Leveraged promotional knowledge and upselling techniques to increase transaction value, supported daily store operations, and contributed to meeting individual and team sales goals through clear communication and brand-aligned engagement.
• Developed experience in brand marketing, client outreach, and strategic communications within a luxury retail environment. Crafted personalized marketing emails and curated product selections for clients based on purchase history and brand engagement, helping strengthen customer relationships and drive repeat business. Assisted with promotional outreach, visual merchandising, and brand presentation while gaining hands-on experience in consumer behavior and retail marketing strategy.
• Managed thousand of dollars worth of inventory

Selected as one of a small group of student ambassadors, a role that reflects leadership, responsibility, and school pride. As an ambassador, I collaborate with the admissions office by assisting with event organizations, leading campus tours, and shadowing prospective students. I also support major school events such as open houses, new student socials, and admissions programs, serving as a welcoming and reliable representative of the Oxbridge community.

• Supported community outreach initiatives, enhancing public engagement and awareness of local programs.
• Assisted in organizing fundraising events, driving participation and increasing donations for local services.
• Coordinated volunteer schedules, optimizing resource allocation and support for various projects.
• Developed informational materials, ensuring clarity and consistency in messaging to stakeholders.

Chosen amongst a highly selective pool of students to step up to learn the power and initiative of giving. Oxbridge’s Youth Philanthropy and Social Impact Program partnered with the Palm Beach United Way. I Researched and evaluated several nonprofits and community needs. Closely evaluating the IRS 990 form identifying key fiscal policies in the nonprofit industry. During the philanthropic leadership program, students were entrusted with allocating $25,000 in grant funding to organizations of their choice.

Students also personally raised over $50,000 for upcoming years Chosen to appear in a CBS 12 news segment highlighting the collaboration and community impact initiative.

Chosen to come back as a student ambassador for the program, creating a strong alumni network.

• Prepare and serve a variety of handcrafted beverages and food items while upholding Starbucks’ high standards for quality and consistency.
• Provide exceptional customer service by welcoming guests, taking accurate orders, and creating a positive atmosphere.
• Manage cash, credit, and mobile transactions with accuracy, and support daily operations by restocking supplies, maintaining café cleanliness, and collaborating with team members to ensure efficient service during peak hours.

Served as an announcer for multiple athletic events, introducing starting rosters and providing live commentary for Volleyball, Girls’ Soccer, and Girls’ Basketball games. This experience strengthened my confidence in public speaking, live media communication, audience engagement, and real-time storytelling, skills that directly connect to my interest in public relations and strategic communications.

Dedicated myself to serving my community. My volunteer work included ushering at church services, creating 40 blankets and hygiene bags for individuals experiencing homelessness, and creating motivational notes and bracelets for those in need. Through these efforts, I contributed more than 40 service hours and gained valuable experience in service and compassion.

• Assisted with event planning and guest coordination, including greeting and guiding visitors, providing introductions, and supporting event setup and hosting.
• Represented the zoo as a child spokesperson by appearing in numerous commercials and news segments promoting zoo events and initiatives.