Chloe Clark
Watrford Inn
Wanatah,IN
1
Certification
13
years of professional experience
Professional in hospitality industry with keen focus on high standards and results. Known for improving service quality and driving team performance. Reliable in dynamic environments with strong emphasis on collaboration and adaptability. Expertise in mixology and customer engagement.
Work History
Bartender/Server
7 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Lead
1 Year 2 Months- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Analyzed customer feedback to refine beverage offerings and improve satisfaction rates.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
Bartender
6 Months- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Crafted unique cocktails and beverages to enhance guest experiences.
- Managed bar inventory, ordering supplies to maintain optimal stock levels.
- Trained new staff on bar operations and service standards for consistency.
Bar Lead
3 Years 6 Months- Trained and mentored staff on beverage preparation and customer service standards.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Implemented training programs for new hires, fostering team cohesion and performance.
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Manager
6 Years- Oversaw daily operations to ensure exceptional customer service and quality standards.
- Developed and implemented operational procedures to enhance efficiency across all departments.
- Managed inventory control systems, reducing waste while maintaining stock levels.
- Coordinated special events, increasing revenue through targeted promotions and upselling strategies.
- Led team meetings to align goals, share performance updates, and foster a collaborative environment.
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Arts - Social Psychology
Skills
Cocktail creation
Customer service
Team collaboration
Multitasking
Teamwork and collaboration
Staff leadership
Certification
- ServSafe Certification
Timeline
Bartender/Server
Watrford Inn
01.2026 - 08.2026Read More
Bar Lead
Trailyard
10.2024 - 12.2025Read More
Bartender
Fish Camp
04.2024 - 10.2024Read More
Bar Lead
Peddler's Pizza Pub
09.2020 - 03.2024Read More
Manager
Silver Horseshoe Bar & Grill
01.2014 - 01.2020Read More
Purdue University-Westville
Bachelor of Arts from Social Psychology
Read More