Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
KK's Corner Mall
08.2020 - Current
Keep checkout areas clean and orderly as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
Trained team members to work as cashiers in accordance with company policies and procedures.
Assisted customers by answering their questions and completing their requests.
Oversaw arranging and stocking merchandise.
Gained valuable knowledge of checks and credit cards.
Greeted customers with a smile and offered prompt and dedicated assistance.
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Front Desk Associate
Revolution Elite Dance
01.2020 - Current
Maintained, organized, and cleaned front office area to create professional and welcoming environment for visitors and employees.
Collected room deposits, fees, and payments.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Answered customer telephone calls promptly and appropriately handled needs.
Education
B.A - Public Relations and Strategic Communication Management
Texas Tech University
Lubbock, TX
05.2024
Skills
Creative problem solving
Time Management Skills
Office Management
Verbal and Written Communication
Certification
Microsoft Office
Affiliations
Gamma Rho Chapter at Alpha Chi Omega
Awards
Deans List 2023
Timeline
Cashier
KK's Corner Mall
08.2020 - Current
Front Desk Associate
Revolution Elite Dance
01.2020 - Current
B.A - Public Relations and Strategic Communication Management