Chloe Cyphers
Tuscaloosa,AL
Summary
Motivated college student with a strong interest in Human Resources and a planned pursuit of a master’s degree in Industrial-Organizational Psychology. Demonstrates strong interpersonal communication, organization, and time management skills through academic coursework and hands-on experience in client-facing roles. Known for reliability, attention to detail, and the ability to work effectively in team environments. Eager to apply an understanding of human behavior to support employee engagement, recruitment, and workplace development within an HR setting.
Overview
5
5
years of professional experience
Work History
Membership Sales Associate
Crunch Fitness
Tuscaloosa, AL
01.2025 - Current
- Greeted and assisted clients, providing exceptional customer service and support, fostering positive relationships
- Communicated clearly and empathetically with members to address questions, concerns, and membership needs
- Collaborated with team members to achieve monthly sales goals, demonstrating initiative and teamwork
- Handled sensitive client information responsibly, maintaining confidentiality
- Problem solved and resolved member issues efficiently, ensuring satisfaction and retention
- Trained new staff in customer service protocols and front desk operations
Server
Olive Garden
Tuscaloosa, AL
10.2025 - 01.2026
- Addressed and responded to customers verbal and nonverbal cues to ensure a welcoming dining experience
- Adapted quickly to changing situations, including high volume service and unexpected customer needs
- Developed conflict resolution skills by handling complaints calmly and professionally
- Built rapport with a diverse range of customers, enhancing interpersonal and cross-cultural communication abilities
- Monitored team workflow and assisted coworkers to maintain efficiency during peak hours
Digital Marketing Intern
Findaforce
Olney, MD
01.2024 - 02.2025
- Evaluated police departments’ digital presence (websites, social media, online visibility) to identify recruitment gaps and opportunities
- Conducted targeted research to locate recruiting officers and key decision-makers within departments
- Developed and sent personalized outreach emails presenting tailored marketing evaluations and recruitment solutions
- Generated and qualified leads through consistent outreach and follow-up communication
- Scheduled sales appointments between prospective clients and company leadership
- Managed and tracked prospects through the sales funnel, ensuring timely follow-ups and conversions
Salon Assistant
Shear Thairapy
Olney, MD
01.2021 - 01.2023
- Assisted in scheduling client appointments, ensuring efficient use of salon resources.
- Maintained cleanliness and organization of salon tools and workstations for optimal workflow.
- Supported stylists by preparing clients for services, including consultations and product selection.
- Managed inventory levels, restocking supplies to ensure uninterrupted service delivery.
Education
Bachelor of Arts - Psychology, Sociology
The University of Alabama
Tuscaloosa, AL05-2027
Skills
- Strong communication and interpersonal skills
- Time management and organization
- Customer service and client interaction
- Teamwork and reliability
- Proficient in Google Docs, Slides, and basic Excel
- Customer service
- Team collaboration
- Scheduling & coordination
- Problem-solving in fast-paced environments
Accomplishments
- Earned Rising Warrior English Award (2021), highlighting written communication and critical thinking skills.
- Led a competitive cheer team as Captain, coordinating team members, resolving conflicts, and fostering a high-performance, collaborative environment.
- Competed at an elite level with placements Top 3 in the U.S. and Top 10 globally, reflecting adaptability, resilience, and sustained excellence.
-Volunteered with a K9 organization, assisting in packaging and distributing food and supplies while interacting with community members, demonstrating reliability and service orientation
- Mentored and trained younger athletes as an Assistant Coach, improving team skill development and supporting individual growth
Timeline
Server
Olive Garden
10.2025 - 01.2026
Membership Sales Associate
Crunch Fitness
01.2025 - Current
Digital Marketing Intern
Findaforce
01.2024 - 02.2025
Salon Assistant
Shear Thairapy
01.2021 - 01.2023
Bachelor of Arts - Psychology, Sociology
The University of Alabama