Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chloe Dodd

Kaukauna

Summary

I am an eager and optimistic individual with a strong background in customer interactions. I have experience in the food industry for most of my working life and am looking for new opportunities to gain knowledge and proficiency. I am a fast leaner and work well under pressure while maintaining a positive and professional attitude. Along with being a hard worker with strong abilities to lead, I can work as team, adapt to changes and solve problems, while learning as much as I can long the way, I am proud of the work I have accomplished thus far, including being independent at a very young age and having the capabilities to overcome whatever the wold has thrown at me. One of the most important things me is to stay organized, not only at work, but in my personal life including my time, materials, and effort. Lastly I am ready to have a job I love to come to everyday.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative

State Farm
04.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Assistant Manager

Butch's Pizza
06.2020 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Cashier

Festival Foods
01.2019 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Kimberly High School
Kimberly, WI
06-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Product knowledge
  • Team development

Certification

Property and Casualty Insurance Licenses

Timeline

Customer Service Representative

State Farm
04.2024 - Current

Assistant Manager

Butch's Pizza
06.2020 - 10.2023

Cashier

Festival Foods
01.2019 - 08.2020

High School Diploma -

Kimberly High School
Chloe Dodd