Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Enstad

Houston,Texas

Summary

Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of clientele to make their experience the best it can be.

Overview

4
4
years of professional experience

Work History

Welcome Center Host

Caldwell Companies
05.2022 - 05.2023
  • Updated daily records with visitor numbers, messages, and other trackable details.
  • Provided incoming visitors and guests with friendly and knowledgeable service.
  • Welcomed customers with friendly greetings, answered general questions, gathered nature of visit, and directed them to specific offices or people.
  • Organized, maintained, and updated information in computer databases.

Juice Bar Barista

Juice It Up!
10.2021 - 05.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepared variety of different written communications, reports and documents.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Collaborated with team members to achieve target results.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Created promotional ideas that brought in 15% more business during slow portion of the year.

Third Key Manager

Watch Station International
09.2019 - 08.2021
  • Began as a sales associate and was promoted to manager within my first year with the company
  • Met customer demands by tracking market changes and adapting strategies to match
  • Directed daily store operations, including staff management, task delegation, merchandising, and customer service
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Managed daily workloads by organizing effective schedules and delegating tasks
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Handled bank runs, closing and opening of stores, and maintained all paperwork
  • Served customers by going above-and-beyond to offer exceptional support for all needs
  • Was a core contributor for the store to achieve our Million Dollar goal.

Sales Associate

Old Navy
02.2019 - 09.2019
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
  • Helped customers navigate store, complete sales, and process returns
  • Located hard-to-find items for customers, checking sister stores and other businesses to satisfy unique needs
  • Loyalty program promotion
  • Created memorable customer experiences by offering personalized sales support
  • Educated customers on promotions to enhance sales.

Education

Associate of Arts - History

Lone Star College System
Cypress, TX

High School Diploma -

Jersey Village High School
Jersey Village, TX
12.2023

Bachelor of Arts - History, Education

Texas A&M University
College Station, Texas
05.2022

Skills

  • Relationship Building
  • Hospitality and Professionalism
  • Organization and Prioritization
  • Detail-Oriented
  • Conflict Resolution
  • Team Leadership
  • Computer Proficiency
  • Team Collaboration

Timeline

Welcome Center Host

Caldwell Companies
05.2022 - 05.2023

Juice Bar Barista

Juice It Up!
10.2021 - 05.2023

Third Key Manager

Watch Station International
09.2019 - 08.2021

Sales Associate

Old Navy
02.2019 - 09.2019

Associate of Arts - History

Lone Star College System

High School Diploma -

Jersey Village High School

Bachelor of Arts - History, Education

Texas A&M University

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Chloe Enstad