Chloe Erb
Grand Rapids,MI
Overview
7
7
years of professional experience
Work History
Assistant Manager/Bartender Shift Manager
Grand Woods Lounge
02.2021 - 09.2023
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, along with keeping log of level of business throughout the day and reporting to upper management.
Server
Vickers Lakeside Tavern
05.2018 - 08.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Golf Pro Shop Assistant
Angels Crossing Golf Club
05.2018 - 08.2018
- Handled member inquiries professionally, resolving issues promptly to maintain high satisfaction levels among clientele.
- Managed daily tee sheets, checked in customers and assisted in preparation for weekly league events.
- Contributed to membership growth by actively promoting club programs and benefits to prospective members during pro-shop interactions.
Receptionist
CrossFit AZO
08.2016 - 08.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed class schedules, communicated with clients, updated client records, and assisted with onboarding new clients.
- Answered phone promptly and directed incoming calls correctly.
Education
Bachelor of Science - Allied Health Sciences
Grand Valley State University
Allendale, MI04.2025
Skills
- Money Handling
- Customer Relations
- Product and service knowledge
- Operations Management
- Ability to prioritize while multitasking
Additional Information
References available upon request.
Timeline
Assistant Manager/Bartender Shift Manager
Grand Woods Lounge
02.2021 - 09.2023
Server
Vickers Lakeside Tavern
05.2018 - 08.2020
Golf Pro Shop Assistant
Angels Crossing Golf Club
05.2018 - 08.2018
Receptionist
CrossFit AZO
08.2016 - 08.2017
Bachelor of Science - Allied Health Sciences
Grand Valley State University
Similar Profiles
Ainsley DaubAinsley Daub
Bar Manager at Grand Surf LoungeBar Manager at Grand Surf Lounge
Christine TrombinoChristine Trombino
Charge Nurse at GREENWICH WOODS HEALTHCARE, GREENWICH WOODSCharge Nurse at GREENWICH WOODS HEALTHCARE, GREENWICH WOODS
Kasi ShearerKasi Shearer
Team Leader at Woods & Woods, LLCTeam Leader at Woods & Woods, LLC