Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Chloe Erb

Grand Rapids,MI

Overview

7
7
years of professional experience

Work History

Assistant Manager/Bartender Shift Manager

Grand Woods Lounge
02.2021 - 09.2023
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, along with keeping log of level of business throughout the day and reporting to upper management.

Server

Vickers Lakeside Tavern
05.2018 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Golf Pro Shop Assistant

Angels Crossing Golf Club
05.2018 - 08.2018
  • Handled member inquiries professionally, resolving issues promptly to maintain high satisfaction levels among clientele.
  • Managed daily tee sheets, checked in customers and assisted in preparation for weekly league events.
  • Contributed to membership growth by actively promoting club programs and benefits to prospective members during pro-shop interactions.

Receptionist

CrossFit AZO
08.2016 - 08.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed class schedules, communicated with clients, updated client records, and assisted with onboarding new clients.
  • Answered phone promptly and directed incoming calls correctly.


Education

Bachelor of Science - Allied Health Sciences

Grand Valley State University
Allendale, MI
04.2025

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Operations Management
  • Ability to prioritize while multitasking

Additional Information

References available upon request.

Timeline

Assistant Manager/Bartender Shift Manager

Grand Woods Lounge
02.2021 - 09.2023

Server

Vickers Lakeside Tavern
05.2018 - 08.2020

Golf Pro Shop Assistant

Angels Crossing Golf Club
05.2018 - 08.2018

Receptionist

CrossFit AZO
08.2016 - 08.2017

Bachelor of Science - Allied Health Sciences

Grand Valley State University

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Chloe Erb