Chloe Ferguson
Cypress,TX
Summary
Motivated college student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. A strong communicator with a collaborative mindset, experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure, consistently delivering high-quality work with speed and efficiency. Ready to bring fresh perspectives and a strong work ethic to any team.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Cypress, TX
06.2024 - Current
- Delivered high-quality client service in a fast-paced, performance-driven environment
- Managed multiple priorities while maintaining strong accuracy and efficiency
- Used consultative communication to recommend products and drive revenue growth
- Collaborated cross-functionally to support smooth operations and team success
- Demonstrated professionalism, reliability, and strict adherence to company standards
Shift Lead/Server
BJ's Restaurant and Brewhouse
Katy, TX
12.2023 - 05.2024
- Supervised and trained team members, fostering collaboration and high performance
- Resolved customer concerns promptly, delivering exceptional service
- Monitored operations and reviewed records and metrics to understand company performance.
Patient Coordinator
Facial aesthetics
Remote
08.2021 - 05.2024
- Scheduled and coordinated patient appointments while ensuring proper documentation and policy adherence
- Acted as the primary contact for patient inquiries, providing solutions to improve satisfaction
- Completed insurance verifications and claim forms for patient intake and processing.
Education
Bachelor of Science - Business Management, Healthcare
Prairie View A&M University
Prairie View, TXSkills
- G-Suite
- MS Office Suite
- Google applications
- Microsoft Office applications
- Organizational skills
- Customer service
- Conflict resolution
- Team leaderships
- Strong presentation skills
Additional Accomplishments
- Dean's Honors (4 years consecutively)
- Member, National Honor Society
- NFL Flag Football Player
Timeline
Server
Texas Roadhouse
06.2024 - Current
Shift Lead/Server
BJ's Restaurant and Brewhouse
12.2023 - 05.2024
Patient Coordinator
Facial aesthetics
08.2021 - 05.2024
Bachelor of Science - Business Management, Healthcare
Prairie View A&M University