Chloe Forbes
West Palm Beach,FL
Summary
Highly-motivated professional seeking a position as a Design Shop Advisor with Serena & Lily. Reliable worker with the ability to quickly learn new concepts and skills. Committed to creating a superb client experience.
Overview
5
5
years of professional experience
Work History
Adoption Counselor
Furry Friends Rescue
Jupiter, FL
06.2023 - Current
- Process all aspects of adoptions, which include approving adoption applications in Shelterluv and communicating with potential adopters to arrange appointments; coordinating with veterinary staff and behavior team to identify animals requiring additional medical or behavioral adoption waivers or disclosures; ensuring all adoption contracts, along with waivers/disclosures, are accurately recorded in Shelterluv; discussing any specific known medical or behavioral care or plans the animal will need post-adoption in addition to general adoption counseling.
- Promote services we offer to improve the lives of pets already in the home, such as low-cost sterilization and vaccination.
- Market animals across social media channels.
- Work with the behavior and veterinary teams post-adoption to offer additional resources to support the pet in the home.
- Assist intake/surrender team with the return of adopted pets and intake of new animals.
Insurance Broker Assistant
Cotgreave Insurance Agency, INC
Ronkonkoma, NY
04.2022 - 06.2023
- Reviewed files, records and other documents to obtain information or respond to requests.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Managed all account documentation.
- Coordinated renewal activity on assigned accounts.
- Reported priority tasks to Broker daily.
Accessories Product Development Associate
Marc Jacobs International Company LLC
New York, NY
11.2021 - 04.2022
- Assisted development process to ensure seasonal deadlines, product quality, performance, cost, functionality, and design vision are being met.
- Managed market and bulk factory material and color approvals.
- Sent design sketch comments from handoff to FAS stage to factories.
- Problem solved with design and materials teams to address any development call outs from factories.
- Managed new development of outlet accessories hardware.
- Sent mainline and outlet BOMs at each development stage.
- Reviewed hardware and materials with designers at each proto stage.
Accessories Product Development Assistant
Marc Jacobs
New York, NY
12.2019 - 11.2021
- Monitored shipments and promptly notified any delivery delays or issues to logistics team.
- Managed department PLM system.
- Oversaw outlet, mainline and special projects market sample orders.
- Collaborated with Textile Director and Designers in finding quality materials for designed product.
- Maintained updates of proto tracking charts and cost breakdowns sheets.
- Generated development material and color cards for materials team.
- Transported samples to and from local factories and material vendors.
- Photographed, measured, and input updated development comments on prototype samples.
Education
Bachelor of Science - Production Management
Fashion Institute of Technology
New York, NY01.2019
Skills
- Proactive in problem solving
- Ability to work under high pressure
- Excellent communication and customer service skills
- Organized
- Flexible and adaptable
- Patient and conscientious
- Detail oriented
- Microsoft Excel, Outlook and Word
Timeline
Adoption Counselor
Furry Friends Rescue
06.2023 - Current
Insurance Broker Assistant
Cotgreave Insurance Agency, INC
04.2022 - 06.2023
Accessories Product Development Associate
Marc Jacobs International Company LLC
11.2021 - 04.2022
Accessories Product Development Assistant
Marc Jacobs
12.2019 - 11.2021
Bachelor of Science - Production Management
Fashion Institute of Technology
Similar Profiles
Heather SechristHeather Sechrist
Office Manager/Certified Veterinary Technician at Furry Friends Animal ClinicOffice Manager/Certified Veterinary Technician at Furry Friends Animal Clinic
Nicole CraigNicole Craig
Dog Treat Owner/Baker/Decorator/ Packager/Sales at Zoey's Furry Friends BakeryDog Treat Owner/Baker/Decorator/ Packager/Sales at Zoey's Furry Friends Bakery
Connor DialConnor Dial
Volunteer at Furry Friends Animal ShelterVolunteer at Furry Friends Animal Shelter