Chloe Fraley
Sandersville,GA
Summary
Assisted teams in developing leadership capabilities through collaborative projects. Supported skill acquisition initiatives to enhance team performance.
Contributed to a positive learning environment by sharing knowledge and resources.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Downstream Operator
Duraline
Sandersville, GA, US
04.2021 - 03.2025
- Worked as a Downstream Operator until gaining the skills to be promoted to a Line Operator and able to run the machinery from the back of the line to the front.
- Given the responsibility to train new hires on the procedures of the job.
- Member of the Safety Committee ensuring new procedures were implemented.
Barista
Starbucks
Walhalla, SC, US
03.2020 - 02.2021
- Delivered exceptional customer service, ensuring customer satisfaction and loyalty.
- Operated espresso machines and brewing equipment, maintaining high-quality beverage standards.
- Trained new baristas on beverage preparation techniques and operational procedures.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes for the brand.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
Deli Associate
Ingles
06.2018 - 03.2020
- Oversaw customer service operations by accurately processing phone orders. Cultivated a well-organized and tidy workspace to enhance productivity. Streamlined task management to improve service delivery and customer satisfaction.
Education
High school diploma - undefined
Walhalla High School
Walhalla, SC06.2016
Digital Multimedia & Advertising - undefined
Hamilton Career Center
Seneca, SC01.2016
Skills
- Achieved high customer satisfaction through proactive support and engagement
- Enhanced operational efficiency by maintaining a clean and organized environment
- Delivered exceptional front-facing customer service that contributed to positive brand perception
- Embraced challenges of new work environments, effectively learning and applying new skills
Certification
Driver's License
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Downstream Operator
Duraline
04.2021 - 03.2025
Barista
Starbucks
03.2020 - 02.2021
Deli Associate
Ingles
06.2018 - 03.2020
High school diploma - undefined
Walhalla High School
Digital Multimedia & Advertising - undefined
Hamilton Career Center