Proven professional with extensive experience in customer service, patient care and support. Skilled in healthcare coordination and emotional support, demonstrating a track record of enhancing patient well-being. Excels in multitasking and organization, ensuring efficient healthcare delivery and patient satisfaction.
Hi, I’m
Chloe Gary
Philadelphia,PA
Summary
Overview
4
years of professional experience
Work History
Bancroft School
Direct Support Professional Caregiver
01.2023 - 05.2024
Job overview
- Assisted patients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of patient progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved patient quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for patients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed medications for patients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Starbucks
Barista
10.2022 - 05.2023
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Olive Garden Restaurant
Server
01.2022 - 06.2022
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
The Esthetics Beauty Bar
Receptionist
08.2020 - 12.2021
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Community College of PhiladelphiaPhiladelphia, PA
Associate of Science from Biological And Physical Sciences
06.2026
University Overview
The Beauty Institute Schwarzkopf ProfessionalPhiladelphia, PA
Licensed Esthetician from Esthetics
09.2022
University Overview
- Awarded most positive attitude
Philadelphia Electrical & Tech Chigh SchoolPhiladelphia, PA
High School Diploma
06.2020
University Overview
- Honor Roll 2017-2020
- Ranked in Top 15% of class
- national honor society member
Skills
- customer service
- Disability Awareness
- Emotional Support
- Personal Hygiene Assistance
- Patient Care
- Healthcare coordination
- Multitasking and Organization
- Medication Administration
- Client documentation
- HIPAA Compliance
- Patient Management
- Medical record-keeping
Timeline
Direct Support Professional Caregiver
Bancroft School
01.2023 - 05.2024
Barista
Starbucks
10.2022 - 05.2023
Server
Olive Garden Restaurant
01.2022 - 06.2022
Receptionist
The Esthetics Beauty Bar
08.2020 - 12.2021
Community College of Philadelphia
Associate of Science from Biological And Physical Sciences
The Beauty Institute Schwarzkopf Professional
Licensed Esthetician from Esthetics
Philadelphia Electrical & Tech Chigh School
High School Diploma
Certification
- esthetics License
- cpr certification
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