Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crewmember
Raising Canes
08.2022 - Current
Interacted with over 200 diverse customers during shift
Worked front counter, drive-thru and other areas.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Collaborated with team members to complete orders in a fast-paced environment.
Promoted a positive work environment through effective communication and teamwork among staff members.
Contributed to increased sales by upselling menu items and promoting special offers.
Preschool Worker
Ekklesia/University Baptist Church Nursery
08.2022 - Current
Provide safe environment for children ages 3-5
Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Enhanced children''s well-being by providing a safe and nurturing environment.
Food Truck Operator
Hattiesburg Convention Commission
05.2024 - 08.2024
Greeted customers, answered menu questions and responded to complaints.
Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
Accepted orders and packed food for takeout and delivery.
Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
Planned daily menus and prepped food for service.
Ensured proper maintenance of all equipment within the food truck operation through regular inspections and timely repairs when necessary.
Education
Bachelor of Arts - Spanish
The University of Southern Mississippi
Hattiesburg, MS
05-2026
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Attention to detail
Customer engagement
Integrity and honesty
Learning agility
Diversity awareness
Awards
Academic Scholarship – Based on ACT score Fall 2021, Military Order of World Wars Award – Medal received due to improvement in military and academic studies overall in high school Fall 2019, Spring 2020, National Sojourners Award – Medal received due to being an exceptional cadet who contributed the most to encourage and demonstrate Americanism throughout the Corps of Cadets and campus Spring 2018
LEADERSHIP
Air Force Reserve Officer Training Corps Spring 2021- Present USM Psychology Club Fall 2022 Wesley Foundation Fall 2021 The Pride of Mississippi Marching Band Fall 2021 AFROTC (Air Force Reserve Officer Training Corps) Spring 2022 Kappa Kappa Psi Fall 2021, Spring 2022 USM Spanish Club Fall 2023