Chloe Haenggi
De Pere,WI
Summary
Accomplished Assistant Store Manager with a proven track record at Dollar Tree, enhancing store operations and customer satisfaction through strategic planning and team leadership. Skilled in POS systems and customer service, adept at transforming challenges into solutions, significantly raising performance metrics.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
08.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Sales Associate
Walgreens
06.2021 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
De Pere High School
De Pere, WI06.2023
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Attention to Detail
- Store operations
- Stock management
- Team Management
- POS Systems
- Staff Management
- Strategic Planning
- Relationship building and management
- Issue Resolution
- Flexible Schedule
- Operations Oversight
- Operations
Timeline
Assistant Store Manager
Dollar Tree
08.2023 - Current
Sales Associate
Walgreens
06.2021 - 06.2021
De Pere High School