Chloe Haley
Fort Myers,FL
Summary
Motivated and dependable employee with engaging personality and flexible approach. Can easily provide high-quality customer service to guests in restaurant settings. Adaptable professional with experience in team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Bridge Street Coffee & Tea AKA Charlie's
12.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Food Prep Cooking Assistant
Bridge Street Coffee & Tea AKA Charlie's
12.2022 - 11.2023
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Trained and assisted new kitchen staff members.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Hostess
Cracker Barrel
10.2021 - 12.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
No Degree -
FSW
LaBelle, FL05.2025
High School Diploma -
Riverdale High School
Fort Myers, FL05.2023
Skills
- Tableside Etiquette
- Table Bussing
- Guest Engagement
- Cash Handling
- Safe Food Handling
- Point of Sale Operation
Hobbies
In my free time, I enjoy pursing developmental hobbies that satisfy my mind. Since I have only recently graduated for school, intricate assignments from my Literature professor are still fresh on my mind. I am always eager to learn of new ways to improve my writing. When I am not found hunched over pen and paper, I can be spotted taking digital pictures of sunsets at the beach or the moon at night. Lastly, I have been fond of the acoustic guitar that has been in my possession for 6 years and am still growing my skills.
Timeline
Server
Bridge Street Coffee & Tea AKA Charlie's
12.2022 - 11.2023
Food Prep Cooking Assistant
Bridge Street Coffee & Tea AKA Charlie's
12.2022 - 11.2023
Hostess
Cracker Barrel
10.2021 - 12.2022
No Degree -
FSW
High School Diploma -
Riverdale High School
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