Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Henry

Princeton,TX

Summary

Quality and customer service-driven individual with a passion for collaboration and learning. Possesses strong analytical skills with ability to effectively communicate complex material across various levels of the organization. Leverages resources in conjunction with critical and creative thinking to drive results. Technically inclined in agency, underwriting systems, and processes. Demonstrates foresight for prevention of future obstacles during daily operations while thriving in a fluid and demanding environment. State Farm proud and eager contribute to the organization's continued success.

Overview

7
7
years of professional experience

Work History

Personal Lines Auto Underwriter

State Farm
Richardson, TX
03.2024 - Current
  • Administer risk oversight for current and potential policy holders by analyzing specifics and ensuring qualification compliance.
  • Implement company improvement initiatives to enhance quality, streamline resources, and reduce handle time.
  • Coordinate team engagement activities to foster a positive work environment and improve communication dynamics.

Care Center Specialist

State Farm
Richardson, TX
07.2022 - 03.2024
  • Delivered comprehensive support by addressing technical concerns and fostering empathetic communication during difficult conversations.
  • Served as a Bridge Builder, supporting new hires in transitioning smoothly from training to operational roles.
  • Operated as a Training Ambassador, developing tools and resources to assess retention of newly introduced material.

Shift Leader

Dutch Bros
Mckinney, TX
03.2020 - 07.2022
  • Executed successful shift plans in collaboration with a tight-knit team, delivering exceptional customer service, and upholding company culture.
  • Multitasked within a fast-paced environment while building relationships with customers.

Assistant Event Coordinator

Prescott Pines Camp
Prescott, AZ
03.2018 - 03.2020
  • Oversaw vendor coordination and adhered to event timelines to ensure a successful season of camp readiness.
  • Organized daily activities including sports, outdoor games, arts and crafts, swimming, team building exercises, and more.

Education

Bachelor of Science - Information Technology

Capella University
Virtual
12-2026

Skills

Quality assurance

Problem solving

Prioritization

Self-motivation

Team collaboration

Creativity

Adaptability

Emotional intelligence

Timeline

Personal Lines Auto Underwriter

State Farm
03.2024 - Current

Care Center Specialist

State Farm
07.2022 - 03.2024

Shift Leader

Dutch Bros
03.2020 - 07.2022

Assistant Event Coordinator

Prescott Pines Camp
03.2018 - 03.2020

Bachelor of Science - Information Technology

Capella University
Chloe Henry