Kristen Rose
Holly,MI
Summary
Diligent Personal Lines Auto underwriting professional with a strong focus on assessing and managing risk within auto insurance portfolios. Expertise in crafting underwriting policies that balance customer needs with company guidelines, ensuring fair and accurate decisions while enhancing operational efficiency. Recognized for fostering collaborative team efforts and consistently delivering results in dynamic environments. Reliable and adaptable with proven abilities in risk evaluation, organizational relations, and driving adaptability to meet evolving challenges.
Overview
8
8
years of professional experience
Work History
Personal Lines Auto Underwriter
State Farm
06.2019 - Current
- Produces quality P&C underwriting results showing 106.38% production rates, less than 10% error back, achieving over 100% team availability rate.
- Expertise proven in Demand Pool 2, 3, 5, and P&C Modernization knowledge with direct impact of 24 state specifics of Underwriting Review including mitigating risk, analyzing business impacts, and enhancing efficiency.
- Delivers business liaison to execute enterprise results through one-on-one mentoring of peers and leadership to observe responsibilities to improve performance and provide new efficiencies to progress results.
- Expedites proven experience in multiple business projects including New York Standard to Mutual Accelerations and Premier Customer Experience PLUP policies with Non-Tenant Homeowners for $4 million plus policies.
On-Site Support
State Farm
03.2023 - 02.2024
- Selected for proficiency from leadership in communication skills and driven underwriting results, recognized for technical decision-making skills, secure oral and transparency approach, and exerts highly effective professionalism.
- Facilitated concepts with actionable narratives to 17 Underwriter trainees in Personal Lines Auto Application.
- Foster development building through one-on-one delivery to facilitate visual and quickly adapt learning styles to assist, enhance understanding, and improve the delivery of judgment skills.
- Organized collaboration with facilitators, first line leaders, and managers to acquire effectiveness, monitor progress and identify challengers and barriers within a strategy.
Underwriting Supervisor, TWA
State Farm
01.2023 - 12.2023
- Supervised 48 underwriting team, ensuring compliance with regulatory standards and company policies.
- Implemented process improvements, enhancing workflow efficiency and accuracy in risk assessment.
- Mentored junior underwriters, providing guidance on complex cases and fostering professional development.
- Enhanced underwriting efficiency by streamlining processes and implementing automation tools.
Lead Licensure
Children’s Home
11.2017 - 06.2019
- Organized written and oral risk assessment plans with collaborative outcomes for Foster families navigating various levels of changing environments for foster children.
- Self-directed and developed action plans for 8 counties and 110 foster homes in Central Illinois area.
- Directed Illinois State compliance programs for foster parents to ensure quality comprehended concepts were visually and verbally communicated and delivered.
- Worked well in a team setting, providing support and guidance in quickly changing environments.
Education
Master of Science - Human Development
Illinois State University
Normal, Illinois12.2016
Bachelor of Science - Human Development
Illinois State University
Normal, Illinois12.2014
Skills
- Risk management assessment
- Develops actionable narratives for impactful results
- Proactive results orientation
- Skilled in leadership training
- Teamwork and collaboration
- Adaptability and flexibility
- Strong communication skills
Timeline
On-Site Support
State Farm
03.2023 - 02.2024
Underwriting Supervisor, TWA
State Farm
01.2023 - 12.2023
Personal Lines Auto Underwriter
State Farm
06.2019 - Current
Lead Licensure
Children’s Home
11.2017 - 06.2019
Bachelor of Science - Human Development
Illinois State University
Master of Science - Human Development
Illinois State University
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