Chloe Henwood
Los Angeles,CA
Summary
UCLA English student graduating in June 2026 with experience in client communication, customer service, writing, research, administrative support, and business operations. Skilled in written and verbal communication, phone and email outreach, scheduling, relationship-building, and prospect research. Interested in academic publishing, educational materials, and consultative sales roles that support instructors, students, and learning communities.
Overview
2
2
years of professional experience
Work History
Personal Assistant / Business Operations Assistant
Stargate, LLC
Huntington Beach, CA
01.2025 - 01.2026
- Supported client outreach by preparing email communication, organizing contact lists, and tracking follow-ups to maintain consistent communication with prospective clients and business contacts.
- Helped manage client relationships, scheduling, business documents, and day-to-day communications in a fast-paced, self-directed business environment.
- Coordinated marketing, administrative, and operational tasks in a fast-paced, self-directed business environment.
- Conducted lead generation and prospect research to identify potential clients, business partners, and outreach opportunities.
Arts & Entertainment Writing Intern
Daily Bruin (UCLA)
Los Angeles, CA
10.2024 - 12.2024
- Researched, drafted, and revised arts and entertainment content for UCLA and Los Angeles audiences, strengthening written communication, editorial judgment, and audience awareness.
- Collaborated with editors to refine structure, clarity, tone, and accuracy while meeting deadlines in a fast-paced publishing environment.
- Developed experience translating research and cultural topics into clear, engaging writing for a college readership.
Receptionist
Uptown Paw Resort & Spa
Huntington Beach, CA
01.2024 - 07.2024
- Managed customer communication through phone calls, text messages, appointment requests, and Yelp inquiries while ensuring timely, professional responses.
- Coordinated daily scheduling for grooming, bathing, boarding, and daycare services to meet customer needs while optimizing staff availability.
- Built positive relationships with new and returning customers by answering questions, assessing needs, and maintaining a strong customer experience.
- Promoted service upgrades, daycare packages, and special offers by communicating value and matching services to customer needs.
Education
Bachelor of Arts - English
University of California, Los Angeles (UCLA)
Los Angeles, CA06-2026
Associate of Arts - Art, Humanities & Communication with Honors
Santiago Canyon College
Orange, California06-2024
Skills
- Written & Verbal Communication
- Phone & Email Outreach
- Customer Support & Client Communication
- Relationship Building
- Prospect Research & Lead Generation
- Scheduling & Coordination
- Organization & Time Management
- Research & Content Writing
- Editing & Attention to Detail
- Google Workspace & Microsoft Office
- Sales & Business Development Support
- Academic Writing & Critical Thinking
Timeline
Personal Assistant / Business Operations Assistant
Stargate, LLC
01.2025 - 01.2026
Arts & Entertainment Writing Intern
Daily Bruin (UCLA)
10.2024 - 12.2024
Receptionist
Uptown Paw Resort & Spa
01.2024 - 07.2024
Bachelor of Arts - English
University of California, Los Angeles (UCLA)
Associate of Arts - Art, Humanities & Communication with Honors
Santiago Canyon College