Professional and knowledgeable Barista with great interpersonal communication skills and customer service work experience. Solid experience in processing payments, meeting customer demands with diligence, and delivering high-quality service. Works well under pressure and in fast-paced settings.
Memorized recipes for specialty coffee beverages and seasonal offerings
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Controlled line and crowd with quick, efficient service
Cleaned counters, machines, and utensils daily
Greeted incoming clients professionally and provided friendly, knowledgeable assistance
Confirmed appointments, communicated with clients, and updated client records
Answered central telephone system and directed calls accordingly
Maintained order and cleanliness of salon for professional and inviting atmosphere
Managed multiple tasks and met-time sensitive deadlines
Interpersonal Communication Skills
Customer Interaction
Service Promotions
Creative Solutions
Facility Maintenance
Client Needs Assessment
Financial Transactions