Chloe Isabella Soledad Randall
Texarkana,Arkansas
Summary
Work experience fully comprised of dealing in some form of customer service. Regularly tasked with managing the more difficult customers. I am committed to working hard and learning everything I can to make me the best employee possible.
Overview
5
5
years of professional experience
Work History
Waitress
82 Eats
11.2023 - Current
- Executed exceptional customer service strategies in a high-pressure dining environment.
- Facilitated collaboration with kitchen staff to optimize food preparation timelines and order accuracy.
- Facilitated training for new team members on menu items, service standards, and operational procedures.
- Oversaw multiple tables with precision, ensuring exceptional guest satisfaction.
- Addressed customer complaints swiftly to improve dining experience and foster loyalty.
- Cultivated strong relationships with regular patrons to enhance guest experience.
- Managed high-pressure situations with composure, ensuring exceptional service standards during peak shifts.
- Demonstrated exceptional multitasking skills by efficiently managing multiple tables and orders.
- Upheld cleanliness and ambiance of dining area to enhance guest satisfaction.
- Exhibited composure and professionalism while addressing challenging customer interactions and managing high-pressure shifts.
- Operated cash registers and credit card machines to efficiently process customer transactions.
Sales Associate
Journeys - Genesco
08.2020 - 12.2024
- Sales Associate working with the sales, stock and fitting of branded fashion footwear and accessories.
- Routinely worked with every age group to facilitate the sales of footwear and upsell when able.
- Tasked with helping the more difficult customers who came into the store.
- Provide excellent customer service
- Specialty chain retailer, owned by Genesco, of branded fashion footwear and accessories with approximately 12,000 outlets.
Sales Associate, Seasonal Employee
Bath And Body Works
11.2023 - 01.2024
- Responsible for greeting customers and helping with their shopping
- Ensuring customers are cared for before new task of restocking
- Money handling, doing transactions and checking out in a timely manner in order to provide the best customer service to everyone
- Working with my coworkers to check on everyone while keeping up with the fast paced shopping environment
Receptionist
Classic Kia
06.2023 - 12.2023
- Tasked with greeting customers with a friendly face and directing them to whomever they need
- Tasked with answering phones in a timely manner
- Keeping up and keeping organized of the file room
- Providing the best customer service
- Kia car dealer serving surrounding areas
Bank Teller
Farmers Bank & Trust
12.2022 - 06.2023
- Tasked with greeting customers and creating a relationship with newcomers in order to provide great customer service
- Ensuring customers have a reduced wait time for their transactions and keeping up with the fast paced environment
- Money handling; keeping the drawer in balance, doing transactions for customers.
- Working with my coworkers to keep a smooth and steady environment to work in and for customers to be comfortable
- Having a welcoming attitude and providing customers with privacy and confidentiality
- Community based bank in Arkansas, Texas, and Oklahoma.
Education
Cosmetology
Texarkana College
Texarkana, Texas12.2024
General Studies - Focus on civics
Arkansas High School
Texarkana, Arkansas05.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cleanliness
- Cash handling
- Safe food handling
- Handling complaints
- Menu recommendations
Timeline
Waitress
82 Eats
11.2023 - Current
Sales Associate, Seasonal Employee
Bath And Body Works
11.2023 - 01.2024
Receptionist
Classic Kia
06.2023 - 12.2023
Bank Teller
Farmers Bank & Trust
12.2022 - 06.2023
Sales Associate
Journeys - Genesco
08.2020 - 12.2024
Cosmetology
Texarkana College
General Studies - Focus on civics
Arkansas High School