Chloe Ives
College Station
Overview
4
4
years of professional experience
Work History
Team Lead
Cheddar's Scratch Kitchen
College Station
05.2025 - Current
- Led team members in providing exceptional guest service and dining experiences.
- Assisted in inventory management and supply ordering for kitchen efficiency.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Certified Bartender Trainer
Cheddars Stratch Kitchen
College Station
05.2023 - Current
- Trained newly promoted bartenders on bar knowledge and cash register operations.
- Educated staff on point-of-sale system functionalities to enhance service efficiency.
- Demonstrated proper use of equipment, tools, materials, and products used in a bar setting.
Certified Server Trainer
Cheddars Stratch Kitchen
College Station
01.2023 - Current
- Provided comprehensive menu training to new team members to enhance service quality.
- Instructed staff on effective navigation of point-of-sale system for efficient transactions.
- Facilitated training sessions on developing fluent communication skills with guests.
Bartender
Cheddars Stratch Kitchen
College Station
05.2022 - Current
- Established a welcoming environment for all guests.
- Acquired knowledge of corporate and basic cocktail recipes.
- Maintained accurate cash register records to ensure financial integrity.
Server
Cheddar's Scratch Kitchen
College Station
02.2021 - Current
- Cultivated a welcoming atmosphere for all guests.
- Acquired comprehensive knowledge of restaurant menu items.
- Mastered navigation of point-of-sale system.
- Developed basic communication skills with diverse individuals.
Education
Bachelor of Science - Business
Texas A&M University
College Station, TX12-2023
Skills
- Team leadership
- Guest service
- Inventory management
- POS system training
- Menu development
- Customer relationship management
Timeline
Team Lead
Cheddar's Scratch Kitchen
05.2025 - Current
Certified Bartender Trainer
Cheddars Stratch Kitchen
05.2023 - Current
Certified Server Trainer
Cheddars Stratch Kitchen
01.2023 - Current
Bartender
Cheddars Stratch Kitchen
05.2022 - Current
Server
Cheddar's Scratch Kitchen
02.2021 - Current
Bachelor of Science - Business
Texas A&M University
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