Chloe Jones
Mission Viejo,CA
Summary
- Organized and hardworking server with about 9 years of experience in the restaurant industry. With 2 years of hosting experience, and 7 years of serving experience. Experience in casual dining along with bar etiquette and bottle service.
- Dependable Caregiver supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, well-being, and light housekeeping. Familiar with scheduling and managing appointments, coordination household support and offering caring companionship. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Certified in First Aid and CPR.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Romano Cucina
Laguna Hills
07.2016 - 07.2018
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Server
Romano Cucina
Laguna Hills, CA
07.2018 - 07.2021
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took accurate food and drink orders, using a POS ordering software system.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
La Vida Cantina
Costa Mesa, CA
07.2021 - Current
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques ot maximize sales.
- Assessed guest demeanor and behavior ot minimize disturbances, notifying bouncer of any unruly situations.
- Displayed enthusiasm and promoted excellent service t o customers, successfully increasing referrals and walk-in business.
- Participated in Bottle service and cocktail waitressing
- Took care of large parties such as banquets and specific events.
- Created rapport with new and returning patrons to foster guest satisfaction.
Care Giver
OC Broad Services
Mission Viejo, CA
02.2024 - Current
- Transported clients to doctor appointments and other errands.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Built strong and trusting rapport with clients.
Education
Associate of Arts - Liberal Arts
Saddleback College
Mission Viejo 05-2024
Skills
- Service-Oriented
- Detail-Oriented
- Food and Beverage Service
- verbal and Written Communication
- Conflict and Complaint Resolution
- Multi-tasking
- Behavioral Management
- Compassionate client care
- Progress Documentation
- Patient Companionship
- Patient Assessments
- Relationship Building
Certification
- CPR Certified
- First-Aid Certified
Timeline
Care Giver
OC Broad Services
02.2024 - Current
Server
La Vida Cantina
07.2021 - Current
Server
Romano Cucina
07.2018 - 07.2021
Restaurant Hostess
Romano Cucina
07.2016 - 07.2018
Associate of Arts - Liberal Arts
Saddleback College
- CPR Certified
- First-Aid Certified
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