Chloe Kindred
Simi Valley,CA
Overview
4
4
years of professional experience
Work History
Youth Substance Use Prevention Specialist
Western Montana Mental Health Center
03.2024 - 06.2024
- Attended training programs to deepen professional skillset pertaining to prevention strategies and programs.
- Engaged in advocacy and awareness efforts by collaborating with community partners to facilitate presentations, training sessions, and media campaigns.
- Worked to promote youth substance abuse prevention policies and raise community awareness, encouraging healthy lifestyle choices through public events and educational outreach.
- Collaborate with stakeholders in the community, and coalitions to ensure the common goals of prevention programs and ensure the effectiveness of those programs.
- Worked with our coalition to create and deliver presentations to internal and external stakeholders to showcase work and promote further growth.
Lead Spa Coordinator
Cedar Creek Salon and Day Spa
08.2022 - 03.2024
- Resolved guest concerns promptly and professionally, promoting positive customer relations.
- Greeted spa guests warmly to create positive first impression of establishment.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
- Oversaw calendar to manage team schedule and keep shifts appropriately staffed.
- Oversaw daily operations, maintaining a clean and professional environment for guests and staff alike.
- Mentored junior staff members on best practices in customer service, treatment modalities, product knowledge, increasing their overall effectiveness within the spa setting.
- Enhanced customer experience by providing personalized spa treatments and recommendations.
- Maintained accurate records of all transactions, ensuring proper documentation for accounting purposes.
- Streamlined appointment scheduling processes for increased efficiency and guest satisfaction.
Barista
Florence Coffee Company
10.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Sales Associate
Sunglass Hut - Luxottica
01.2020 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS and cash transactions.
Front of House Staff
Buffalo Wild Wings
08.2020 - 05.2021
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bachelor of Arts - Sociology
The University of Montana
Missoula, MT05.2023
Skills
- Customer Relations
- Management collaboration
- Documentation Management
- Proficient in POS systems
- Expert in Microsoft and Apple programs
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Attention to Detail
Timeline
Youth Substance Use Prevention Specialist
Western Montana Mental Health Center
03.2024 - 06.2024
Barista
Florence Coffee Company
10.2023 - 03.2024
Lead Spa Coordinator
Cedar Creek Salon and Day Spa
08.2022 - 03.2024
Front of House Staff
Buffalo Wild Wings
08.2020 - 05.2021
Sales Associate
Sunglass Hut - Luxottica
01.2020 - 01.2023
Bachelor of Arts - Sociology
The University of Montana
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