Chloe Knotts
Fort Madison,United States
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Associate
Walgreens
08.2021 - Current
- Provide excellent customer service.
- Keep track of and balance out cash register.
- Cross trained in the photo department.
- Stocking products accurately and efficiently
- Processed purchases and handled payment transactions using POS system.
- Inventory
- Clerk duties
- Teamwork
- Tags
- Recommended items to customers based on specific needs and explained features and benefits.
Seasonal Worker
Harvestville Farm
09.2023 - 10.2023
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Transported and loaded harvested items into delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Harvested pumpkins and squash to be prepared for sale or shipping.
- Regulated watering while nurturing plants.
- Pumpkin painting, custom paintings or for the store
- Food service
- Food preparation
- Cash handling
Customer Service Representative
US Cellular Wireless
12.2022 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Crew Member
McDonald's
01.2019 - 12.2020
- .Operated cash register
- Cash handling
- Prepared products following restaurant, health, and safety standards and procedures.
- Customer satisfaction
- Cross trained as server, cook, and cashier
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Clerk
Hy-Vee, Inc
06.2019 - 10.2019
- Provide excellent customer service
- Cross trained in the deli and the bakery, including minimal cake decorating
- Kept a clean and sanitary work area.
- Food preparation
- POS system
- Labeling
- Interacted with customers by phone, email, or in-person to provide information.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Education
No Degree - Agriculture Modern Food Production And Environment
Southeastern Community College
West Burlington, IA12.2024
High School Diploma -
Fort Madison High School
Fort Madison, IA 05.2020
Skills
- Customer Service
- Safe Food Handling
- Effective Communication
- Multitasking
- Attention to Detail
- Quick learner
- Interpersonal skills
- Correspondence Writing
- Information Security
- POS Systems
- Drawer Balancing
- ID Verification
Accomplishments
Accepted into the Honors Society
Certification
Pesticide label
Agriculture, Modern Food Production and the Environment certificate
CPR
Languages
Spanish
Elementary
Timeline
Seasonal Worker
Harvestville Farm
09.2023 - 10.2023
Customer Service Representative
US Cellular Wireless
12.2022 - 06.2023
Customer Associate
Walgreens
08.2021 - Current
Clerk
Hy-Vee, Inc
06.2019 - 10.2019
Crew Member
McDonald's
01.2019 - 12.2020
No Degree - Agriculture Modern Food Production And Environment
Southeastern Community College
High School Diploma -
Fort Madison High School
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