Detail-oriented administrative professional specializing in medical transportation coordination and billing management. Demonstrated ability to ensure billing accuracy, schedule non-emergency medical services, and facilitate communication between healthcare providers and patients. Skilled in managing multiple priorities while providing exceptional service in fast-paced settings.
Work History
Dispatcher & Billing Specialist
5 Months
Freedom Medical Transport | 02.2026 - 07.2026
Executed billing through Jiva, accurately managing service codes, modifiers, and mileage calculations to uphold financial integrity.
Reviewed PCS forms, run sheets, and documentation to ensure billing accuracy.
Processed transportation authorizations and verified member eligibility to ensure timely service delivery.
Coordinated non-emergency medical transportation for CCAH members utilizing Jiva and Aspire Health.
Scheduled wheelchair, gurney, ambulatory, and specialized transportation services effectively.
Facilitated communication among hospitals, clinics, case managers, facilities, drivers, and patients to coordinate seamless transportation services.
Preschool Aide
2 Years 3 Months
Maxim Healthcare/ Mpusd | 11.2023 - 02.2026
Provided instructional support, assisted during recess and lunch, and managed diapering needs to promote a nurturing environment.
Assist with recess, lunch, and diapering, contributing to a positive and nurturing learning environment.
Enhanced daily classroom operations and ensured child safety through dedicated support in educational activities and transitions.
Supported classroom activities and transitions, ensuring smooth daily operations and child safety.
Created an energetic classroom environment to enhance student participation and enthusiasm, ensuring a dynamic and inclusive educational experience.
Enhanced classroom efficiency by aiding in routine activities and child supervision.
Sales Associate
2 Years 9 Months
LoveSac | 05.2021 - 02.2024
Surpassed sales targets through effective customer engagement and product expertise.
Resolved customer inquiries via phone, providing detailed product and service information to enhance customer understanding.
Resolved customer inquiries via phone, delivering comprehensive product and service details.
Collaborated with team to achieve group sales goals, contributing to overall sales success.
Trained new staff on register operations and stock procedures, improving customer service delivery.
Multi Purpose Clerk
7 Months
Lucky's | 10.2020 - 05.2021
Assisted customers with product inquiries, enhancing the shopping experience.
Assisted customers with product inquiries, facilitating informed purchasing decisions.
Restocked shelves and removed expired items to ensure inventory freshness and quality.
Organized store displays, improving product visibility and sales.
Organized store displays to increase product visibility and attract customer interest.
Childcare
3 Years 3 Months
Childcare | 01.2018 - 04.2021
Supervised 1- and 2-year-old siblings, prioritizing their safety and promoting well-being.
Managed daily care routines, supporting safety and nurturing developmental milestones for two young children.
Provided empathetic care, fostering a secure and positive environment for emotional well-being.
Provided empathetic care, creating a secure and positive environment that enhanced emotional well-being.
Maintained cleanliness and organization, streamlining routines to optimize household efficiency.