Years of Customer Serivce
Chloe Lagers
Charlotte,NC
Summary
Passionate and dynamic professional driven to grow and make a transformative impact in the community. 5 years of experience as a Functional Medicine Patient, eager to contribute valuable insight to patient healing by applying relatable experience and education in Nutrition.
Overview
12
12
10
10
Years working in Financial Services Industry
5
5
Years of informal experience in Holistic Nutrition
Objective
Aspiring Health Coach seeking a formal position to gain more exposure and experience in Functional Medicine. Excited to bring value to the industry by blending my professional customer service and sales skills with my personal knowledge and experience in Functional Medicine. Completed course work in accredited Health and Nutrition program. Currently completing field work hours to sit for board exams.
Work History
Licensed Insurance Producer
Self-employed
Charlotte, NC
01.2022 - Current
- Recommended strategies and solutions based on analysis of customers' health and financial circumstances using strong sales and research skills
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed and organized filing systems in home office
- Exceeded personal sales goals in first 30 days
- Participated in weekly professional development coaching sessions
Escalation and Dispute Specialist
Citibank
Boise, ID
06.2013 - 01.2022
- Held 1-1 accountability meetings focusing on collaboration and feedback to meet personal goals
- Actively engaged with customers to effectively build rapport and promote customer satisfaction.
- Resolved customer challenges through researching and analyzing data.
- Handled constant flow of customer calls efficiently.
- Used sound judgment and available resources to make well-informed decisions for case approval or denial.
Education
Certified Transformational Nutrition Coach - Nutrition And Health Coaching
Institute of Transformational Nutrition
Online Training05.2023
Life, Health, Accident Insurance
Licensed Insurance Producer
North Carolina, South Carolina, Texas, Idaho02.2022
High School Diploma -
Richard Mckenna Charter High School
Mountain Home, ID05.2013
Skills
- Functional and Integrative Medicine Strategies
- Nutraceutical Supplements
- Expert Phone Etiquette
- Excellent Communication Skills
- Strong Research Abilities
- CRM Software
- Coaching and Mentoring
- Excellent Multitasking Abilities
- Solution Based Sales
- Analytical and Critical Thinking
Testimonials
"Chloe is very personable, answers every question, and took all of my preferences and concerns into making me a meal plan that was easy to transition to"
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Professional Development
-Introduction to Functional Medicine ~Institute of Functional Medicine
-Introduction to Functional Nutrition ~Institute of Functional Medicine
-Nutrition and Mental Health: Advanced Clinical Concepts
-Nutrition and Health: Human Microbiome ~Wageningen University
-Values Based Coaching: Functional Medicine Coaching Academy
Quote
NEVER give up on a Dream based on how long it will take to accomplish, the time will pass anyway.
Coaching Cases
- Worked with 38 year old male, ongoing digestive concerns for 15 years, no formal diagnoses, conventional treatments did not relieve symptoms. Co-created a supplement and nutrition plan targeting root cause of symptoms. Symptoms dramatically improved with in 6 weeks.
- Worked with 29 year old male, difficulty loosing weight, fatigue and joint pain. No known medical explanation, traditional diet and exercise plans did not achieve desired results. Co-created a supplement and nutrition plan targeting metabolic health. Fatigue eliminated, weight loss of 40 lbs in 9 months, joint pain improved.
Timeline
Licensed Insurance Producer
Self-employed
01.2022 - Current
Escalation and Dispute Specialist
Citibank
06.2013 - 01.2022
Certified Transformational Nutrition Coach - Nutrition And Health Coaching
Institute of Transformational Nutrition
Life, Health, Accident Insurance
Licensed Insurance Producer
High School Diploma -
Richard Mckenna Charter High School
Interests
Listening: The Huberman Lab podcast
Reading: "Nutritional Treatments to improve Mental Health" Anne Procyk, ND
Studying: Nutrition and Health: Human Microbiome Wageningen University
Following: Dr. Mark Hyman, Dr. Daniel Amen, Dr. Berg, Dr. Thomas O'Bryan
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