Chloe Lane
Jonesborough,TN
Summary
Pharmacy Technician
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fast Food Employee
Pal’s
06.2019 - 12.2020
- Developed effective strategies for resolving conflicts between staff or customers in a professional manner
- Performed opening and closing duties such as counting money in the cash drawer and setting up and closing registers
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly
- Recognized opportunities for improvement in operational efficiency or customer service delivery
- Worked cooperatively with team members to ensure efficient workflow during peak hours
- Assisted other employees in completing their duties when necessary during busy periods
Pharmacy Technician
Walgreens
12.2020 - Current
- Verified dosages and measured medications for prescriptions
- Maintained patient confidentiality when handling records and sensitive data
- Reported prescription errors to pharmacist on duty
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Associate in Applied Science Majoring in Nursing - Nursing
Mountain Empire Community College
Norton, VA03.2024
High School Diploma -
Twin Springs High School
Nickelsville, VA03.2021
Certified Nursing Assistant -
Career and Technical Center
Gate City, VA12.2020
Skills
- Drug Safety
- Medication Dispensing
- Critical Thinking Skills
- Communication Skills
- Aseptic Techniques
- Patient Confidentiality
- Team Collaboration
- Advanced Math Skills
- Decision Making
- Problem Solving
Certification
- Pharmacy Technician
- Certified Nurse Assistant
- RN (May 2024)
Contact - Skills
- Medication Dispensation
- Electronic Medical Record (EMR) Systems
- Active Listening
- Team Collaboration
- Advanced Math Skills
- Effective Working Relationships
- Reading Comprehension
- Patient Education
- Complex Problem-Solving
- Critical Thinking
- Compassionate individual highly skilled in developing and implementing patient-care plans, administering medication, and monitoring and recording patient progress. Adept at collaborating with healthcare professionals to ensure quality and continuity of care. Committed to promoting optimal health and improving quality of life for patients.
Personal Information
Title: Pharmacy Technician, Certified Nurse Assistant
References
References available upon request
Timeline
Pharmacy Technician
Walgreens
12.2020 - Current
Fast Food Employee
Pal’s
06.2019 - 12.2020
Associate in Applied Science Majoring in Nursing - Nursing
Mountain Empire Community College
High School Diploma -
Twin Springs High School
Certified Nursing Assistant -
Career and Technical Center
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