Chloe Leisure
Clermont
Summary
Dynamic leader with proven expertise in schedule management and team motivation, honed at Dutch Bros and as a Self-Employed Private Nanny. Excelled in building relationships and fostering educational support, significantly enhancing team performance and client satisfaction. Mastery in conflict resolution and positive reinforcement, driving inclusive and high-achieving environments.
Overview
3
3
years of professional experience
Work History
Full Time Shift Lead
Dutch Bros
01.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Private Nanny
Self-Employed
09.2021 - 01.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Identified warning signs of emotional and developmental problems in children.
Education
High School Diploma -
Elk Grove High School
Elk Grove06-2020
Skills
- Schedule management
- Team motivation
- Conflict resolution
- Relationship building
- Work delegation
- Positive reinforcement
Timeline
Full Time Shift Lead
Dutch Bros
01.2023 - Current
Private Nanny
Self-Employed
09.2021 - 01.2023
High School Diploma -
Elk Grove High School
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