Chloe Lowry
Richmond,Illinois
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Chicago, USA
08.2022 - Current
- Provided leadership and guidance to staff members.
- Conducted on-the-job training for new staff members.
- Performed weekly audits of supplies, food items, and equipment.
- Developed strategies for improving operational efficiency and customer service levels.
- Ensured adherence to high standards of service and quality by providing daily operational assistance
Barista
Starbucks
Lake Geneva, USA
05.2022 - 08.2022
- Prepared specialty drinks, such as cappuccinos, lattes, and macchiatos.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Helped customers with dietary restrictions, allergies, and intolerances.
- Controlled line and crowd with quick, efficient service.
- Worked effectively with team members to reach daily goals and tasks.
- Starbucks, Lake Geneva, WI.
Hostess
Applebee's Grill + Bar
McHenry, IL
09.2019 - 08.2021
- Cultivated positive guest relations by managing reservations and orchestrating speedy seating.
- Assigned patrons to tables suitable for specific needs and restaurant section rotation.
- Managed to-go orders by phone.
- Contributed to the operations of the restaurant by assisting coworkers with telephone inquiries and handling their financial transactions.
Education
Bachelor of Science - Psychology
University of Illinois At Chicago
Chicago, IL05.2025
Bachelor of Arts - Criminology
University of Illinois At Chicago
Chicago, IL05.2025
High School Diploma -
Richmond Burton High School
Richmond, IL05.2021
Skills
- Data Analysis
- Team Collaboration
- Leadership
- SPSS
- Critical Thinking
- Research
- Time Management
- Academic Writing
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Barista
Starbucks
05.2022 - 08.2022
Hostess
Applebee's Grill + Bar
09.2019 - 08.2021
Bachelor of Science - Psychology
University of Illinois At Chicago
Bachelor of Arts - Criminology
University of Illinois At Chicago
High School Diploma -
Richmond Burton High School
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