Biology graduate with hands-on laboratory experience in aseptic technique, cell culture, microbiology, and data analysis. Strong problem-solving, communication, and leadership skills with a commitment to quality, safety, and continuous learning.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Lewiston, NY
05.2023 - Current
Trained and mentored team members on best practices and customer service techniques.
Managed inventory levels, performing regular stock assessments to minimize waste.
Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
Implemented promotional strategies to boost sales during peak hours.
Coordinated shifts and schedules, optimizing staff coverage for high-traffic periods.
Conducted performance evaluations, providing constructive feedback to improve team dynamics.
Monitored compliance with health and safety regulations, maintaining a clean work environment.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Sales Associate
The Uniform Outlet
Niagara Falls, NY
08.2021 - 04.2023
Assisted customers in selecting appropriate uniforms, enhancing overall shopping experience.
Maintained organized stockroom, ensuring efficient product retrieval and inventory management.
Processed sales transactions accurately using point-of-sale systems, minimizing errors.
Collaborated with team members to achieve sales targets through effective communication and support.
Server
NFCC
Lewiston, NY
05.2021 - 09.2022
Provided customer support to improve guest dining experiences.
Assisted with transaction processing using point-of-sale systems efficiently.
Worked alongside kitchen staff to facilitate prompt food service.
Supported training initiatives for new servers on menu details and service standards.
Education
Bachelor of Science - Biology
Niagara University
Niagara Falls, NY
05.2026
High School Diploma -
Lewiston Porter Senior
Lewiston, NY
06.2021
Skills
Strategic planning
Data analysis
Aseptic technique
Microscopy imaging and preparation
Experience with software platforms including R(Data analysis) and Python
Cell culturing and maintenance
Project management
Safety
Problem-solving
Strong verbal and written communication
Adhered to laboratory safety procedures and proper waste disposal
Accomplishments
Teacher Assistant in Anatomy and Physiology at Niagara University
Winner of the Annual Microbial Olympics at Niagara University