Nehemiah Martinez
San Diego,CA
Summary
Dynamic leader with proven expertise in staff management and customer service management honed at Starbucks. Excelled in strategic planning and problem-solving, enhancing team productivity and customer satisfaction. Skilled in inventory control and staff motivation, consistently achieving and surpassing sales goals.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
San Diego, CA
08.2021 - Current
Coordinated sales strategies, and a proficient play caller.
Party Rentals
Eastlake Living Party Rentals
San Diego
06.2018 - 12.2020
Delivered and set up chairs and tables for various events.
Education
Business Management
Arizona State University
Arizona Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Staff development
- Inventory control and record keeping
- Safety awareness
- Inventory control
- Strategic planning
- Negotiation
- Sales monitoring
- Team leadership
- Problem-solving
- Team supervision
- Creative problem solving
- Customer service management
- Goal setting and tracking
- Conflict resolution
- Complaint resolution
- Inventory counts
- Assigning work
- Sales and upselling
- Flexible schedule
- Rules enforcement
- Strategic thinking
- Action planning
Timeline
Shift Supervisor
Starbucks
08.2021 - Current
Party Rentals
Eastlake Living Party Rentals
06.2018 - 12.2020
Business Management
Arizona State University