Jirni Redding
Brooklyn
Summary
Dynamic leader with proven expertise in training and mentoring, honed at Peoples Path Inc. and the Army National Guard NY. Excelled in strategic planning and conflict resolution, enhancing staff development and client satisfaction. Skilled in risk management and shift leadership, achieving operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Peoples Path Inc.
08.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed shift change schedules and closing procedures. Covered various shifts to be flexible.
- Managed emergency evacuation procedures, maintaining accuracy in clients information for their residency and minimizing discrepancies.
- Responded to and resolved clients questions and concerns.
- Resolved client complaints and issues and offered thoughtful solutions to maintain client satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Enforced company policies and regulations with employees.
Reservise
Army National Guard NY
06.2023 - Current
- Trained to be efficient and disciplined within each task that I complete or assigned to do
- Conducting administrative as well as receptional duties for soldiers joining the company I work. Making sure all systems are updated when needed
- Given leadership roles as far as guiding/assisting my comrads to pass tests on order to graduate. Guided my peers as a platoon guide for all of my trainings.
- Conducted patrols within the base as well as outside facilities with a partner.
- Trained to operate, maintain, and maneuver weapons. Conducted weapons training with my unit including weapons qualifications
- Assisted leadership by working overtime when short staffed.
Education
Bachelor Of Science - Holistic Nutrition
Purdue Global
Wesr Lafayette, INN/A - Psychology
Hunter College
New York, NYHigh School Advanced Regents Diploma - Dance
Brooklyn High School of The Arts
345 Dean Street, Brooklyn, NY, 1121706.2022
Skills
- Training and mentoring
- Staff development
- Risk Management Awareness
- Conflict resolution techniques
- Schedule management and coordination
- Strategic planning
- Client service
- Motivational leadership
- Quality inspections
- Training assistance
- Strategic thinking
- Shift leadership
Certification
Naloxone Training Certificate
Mandated Reporter Certificate
Promotion
Promoted to Shift Supervisor within three months of working as an Residential Aide with People's Path Inc.
Timeline
Shift Supervisor
Peoples Path Inc.
08.2024 - Current
Reservise
Army National Guard NY
06.2023 - Current
Bachelor Of Science - Holistic Nutrition
Purdue Global
N/A - Psychology
Hunter College
High School Advanced Regents Diploma - Dance
Brooklyn High School of The Arts