Katelyn Seminatore
Grafton,OH
Summary
Shift Supervisor with a proven track record at Red Robin, excelling in customer satisfaction and staff management. Skilled in training and mentoring teams while ensuring compliance with food safety standards. Recognized for enhancing guest experiences and optimizing operational efficiency through effective communication and attention to detail.
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Red Robin
North Olmsted
10.2025 - Current
- Supervised daily operations and ensured compliance with food safety standards.
- Resolved customer complaints promptly to enhance guest satisfaction levels.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Server
Red Robin
North Olmsted
05.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Adapted quickly to changing menu items, demonstrating flexibility and product knowledge.
- Processed payment transactions accurately, ensuring prompt service at the end of the dining experience.
- Responded effectively to customer inquiries and concerns, fostering a welcoming environment.
Expeditor
Red Robin
North Olmsted
01.2025 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
CLC
Red Robin
North Olmsted, OH
01.2025 - Current
- Assisted in training new staff on operational procedures and customer service protocols.
- Supported team in maintaining high standards of food safety and sanitation.
Line Cook
Red Robin
North Olmsted, OH
01.2025 - Current
- Collaborated with team members to ensure timely food delivery during peak hours.
- Assisted in training new staff on kitchen procedures and food preparation techniques.
- Implemented food safety practices, ensuring compliance with health regulations and standards.
- Maintained organized workstations for optimal efficiency during high-volume service periods.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Kitchen Manager
Hop Brothers Brewing Company
North Ridgeville, OH
08.2022 - 12.2024
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Developed and implemented standard operating procedures for food preparation and service.
- Trained and mentored kitchen staff, enhancing team performance and collaboration.
Expeditor
Hop Brothers Brewing Company
North Ridgeville, OH
11.2021 - 08.2022
- Collaborated with kitchen staff to prioritize urgent orders and manage peak service times effectively.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
Server
Twiisted Burgers And Sushi
Medina, OH
11.2019 - 06.2020
- Collaborated with kitchen staff to deliver timely food orders, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, contributing to positive atmosphere for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
CLC
Red Robin
Avon, OH
01.2014 - 11.2019
- Assisted in training new staff on operational procedures and customer service protocols.
Expeditor
Red Robin
Avon, OH
06.2013 - 11.2019
- Streamlined order processing by optimizing workflow and reducing wait times for customers.
- Collaborated with kitchen staff to prioritize urgent orders and manage peak service times effectively.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Server
Red Robin
Avon, OH
06.2013 - 11.2019
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Red Robin
Avon, OH
12.2012 - 11.2019
- Greeted and seated guests, ensuring a positive first impression of the dining experience.
- Managed reservation system, optimizing table turnover and enhancing customer flow during peak hours.
- Coordinated with kitchen and service staff to maintain efficient communication for timely order processing.
- Trained new hosts on operational procedures, fostering a cohesive team environment and improving guest satisfaction.
Education
High School Diploma -
Avon Lake High School
Avon Lake, OH06-2012
Skills
Staff management
- Employee training
- Customer-oriented
- Training and mentoring
- Team leadership
- Problem-solving
Training and mentoring
Positive attitude
Staff management
Timeline
Shift Supervisor
Red Robin
10.2025 - Current
Server
Red Robin
05.2025 - Current
Expeditor
Red Robin
01.2025 - Current
CLC
Red Robin
01.2025 - Current
Line Cook
Red Robin
01.2025 - Current
Kitchen Manager
Hop Brothers Brewing Company
08.2022 - 12.2024
Expeditor
Hop Brothers Brewing Company
11.2021 - 08.2022
Server
Twiisted Burgers And Sushi
11.2019 - 06.2020
CLC
Red Robin
01.2014 - 11.2019
Expeditor
Red Robin
06.2013 - 11.2019
Server
Red Robin
06.2013 - 11.2019
Host
Red Robin
12.2012 - 11.2019
High School Diploma -
Avon Lake High School