Chloe Macmillan
Palm Harbor
Summary
Goal-driven individual with a versatile background in customer service and office operations. Known for strong communication and collaboration skills, contributing to enhanced customer experiences and team dynamics. Ready to support organizational success through exceptional service delivery.
Overview
4
4
years of professional experience
Work History
Office Assistant
Powgonowksi Chiropractic
Palm Harbor, FL
02.2022 - 08.2023
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Coordinated patient intake processes, ensuring accurate data collection and documentation.
- Assisted in maintaining office supplies inventory, facilitating seamless operations.
- Cleaned and set up rooms for patients before they arrived.
- Developed filing systems for patient records, enhancing accessibility and organization.
- Supported front desk operations by handling inquiries and providing excellent customer service.
Brand Representative
Hollister.Co
Clearwater, FL
02.2023 - 01.2026
- Assisted in training new staff on product knowledge and customer engagement techniques.
- Monitored inventory levels to ensure optimal stock availability and minimize shrinkage.
- Collaborated with team members to achieve daily operational goals and maintain store standards.
- Fostered a positive team environment by encouraging collaboration and open communication among staff.
- Completed floorsets, filled floor, and rang up customers.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Cultivated strong customer relationships by delivering exceptional service and brand knowledge.
Restaurant Hostess
Crown and Bull
Dunedin, FL
03.2025 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere and smooth dining experience.
- Managed reservation system, optimizing table turnover and guest flow during peak hours.
- Collaborated with waitstaff to communicate guest needs, enhancing service efficiency and satisfaction.
- Maintained cleanliness of front-of-house areas, contributing to overall restaurant ambiance and hygiene standards.
- Resolved guest inquiries and concerns promptly, fostering positive relationships and repeat business.
- Trained new hosts on operational procedures, improving team performance and service consistency.
- Assisted in coordinating special events, ensuring seamless execution and enhanced customer experiences.
Education
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL05.2025
Skills
- Goal oriented
- Effective communicator
- Customer relations
- Social media management
- Communication skills
- Strong presentation skills
- Customer service
- Customer engagement
- Staff training
Accomplishments
I joined a leadership conservatory program that game me many opportunities, including preforming in the 2022 Macy's Thanksgiving Day parade, competing in many regional and national championships, as well as preforming in Colorado.
Timeline
Restaurant Hostess
Crown and Bull
03.2025 - 08.2025
Brand Representative
Hollister.Co
02.2023 - 01.2026
Office Assistant
Powgonowksi Chiropractic
02.2022 - 08.2023
High School Diploma -
Tarpon Springs High School