Chloe McKenzie
Marine City,MI
Summary
Dedicated professional with hands-on experience in academic support, peer-led instruction, and high-pressure customer service environments. Skilled in communicating clearly, supporting diverse individuals, and adapting to evolving needs—skills that translate well to patient care and healthcare teamwork. Known for being dependable, detail-oriented, and committed to creating a supportive environment for others.
As a server in fast-paced settings, I’ve developed strong multitasking abilities, attention to detail, and a calm, professional demeanor under pressure. These experiences have strengthened my ability to prioritize, stay organized, and provide a positive experience—qualities that are essential in medical and patient-centered roles.
Overview
5
5
years of professional experience
Work History
Waitress
Gar's Lounge - Penny Garwood
05.2025 - Current
- Delivered exceptional customer service and maintained positive dining experiences.
- Adapted quickly to high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Undergraduate Learning Assistant
Wayne State University
08.2024 - 05.2025
- Facilitated required class sessions (50 mins 1/week ) and personal study sessions, enhancing student understanding of complex topics.
- Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
- Contributed valuable input during faculty meetings, offering insights on potential curriculum adjustments based on student needs.
Crew Member
Dairy Queen - Norman Manjo
05.2024 - 08.2024
- Processed transactions accurately using point-of-sale systems, enhancing customer experience.
- Adapted quickly to changing priorities during peak hours, maintaining high service levels.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Dairy Queen - Sooney Kadouh
06.2020 - 08.2023
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Prepared food items according to company standards, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Collaborated with team members to meet daily operational goals and enhance workflow.
- Assisted in training new crew members on procedures and best practices for service delivery.
Education
Bachelor of Science - Biological Sciences
Wayne State University
Detroit, MI05-2027
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Attention to detail
- Creative problem-solving
- Time management
- Teaching strategies
- Adaptability and flexibility
Timeline
Waitress
Gar's Lounge - Penny Garwood
05.2025 - Current
Undergraduate Learning Assistant
Wayne State University
08.2024 - 05.2025
Crew Member
Dairy Queen - Norman Manjo
05.2024 - 08.2024
Crew Member
Dairy Queen - Sooney Kadouh
06.2020 - 08.2023
Bachelor of Science - Biological Sciences
Wayne State University
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