Chloe McLean
New York
Summary
I am a New York State ATAP certified bartender with three years of bartending experience and ten years of customers service experience. I am proficient in beer, wine, classic cocktails etc. I am excited to get behind the bar and put my friendly personality and problem solving skills to use!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Lobster Roll Cruise
07.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Rustlers Lodge
11.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Server
The Barking Claw
05.2016 - 08.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Painting
University of Massachusetts, Amherst
Amherst, MA05-2022
Skills
- Health codes compliance
- Safe service compliance
- Mixology
- Bar restocking
- Cocktail list development
- Engaging personality
- Cash register operation
- Point of sale systems
- Beer and wine recommendations
- ABC regulations
- De-escalation
- Multitasking
Certification
Alcohol Training Awareness Program Certified
Timeline
Server
Rustlers Lodge
11.2022 - 05.2023
Bartender
Lobster Roll Cruise
07.2022 - Current
Server
The Barking Claw
05.2016 - 08.2019
Bachelor of Arts - Painting
University of Massachusetts, Amherst