Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in time management, organization, adaptability, and multi-tasking.
Overview
7
7
years of professional experience
Work History
Air Transportation Specialist
United States Air Force Reserve
11.2019 - Current
Enhanced air transportation efficiency by coordinating and managing cargo movement procedures.
Provided exceptional customer service, resolving passenger concerns promptly and professionally.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Improved overall safety with effective communication and collaboration among team members.
Worked effectively in fast-paced environments.
Bartender/Restaurant Server
Rumor Has It
08.2022 - 01.2024
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Legal Secretary
Lemon Law Firm
01.2017 - 08.2023
Improved client satisfaction by providing timely and accurate legal document preparation.
Streamlined office procedures for increased efficiency in handling legal matters.
Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Enhanced attorney efficiency by providing meticulous proofreading and editing support for legal documents.
Maintained an organized filing system for efficient retrieval of legal documents and client information.
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
Aircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty ReserveAircrew Flight Equipment Flight Chief at United States Air Force Reserve – Active Duty Reserve
Materiel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve StationMateriel Management/LRS at United States Air Force Reserve/911th Airlift Wing Pittsburgh Reserve Station